Reviews (9,340)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

Edited October 13, 2021

Great service, shipping time is perfect I would give it 4 stars. I could not really ask for much more.
Great Job!

TYPICAL GADGETS
Morocco
9 months using the app
CJDropshipping replied October 8, 2021

Thank you for your feedback! your approval is our motivation.

August 1, 2022

The app is great and Alan was super helpful. He walked me through orders and helped with all my inquiries related to fulfillment and custom photos. Thanks!!

FS9 Tactical
United States
9 days using the app
April 30, 2023

Had help from Violet. Ever so helpful quick replies and got right to the point. Sent videos so it was easy to understand and work with.

Blinders Limited
United Kingdom
8 days using the app
December 3, 2022

Worst every customer service. worst ever. they like to waste your time and do not care. they will lie on what they have in stock but in all reality it is at their suppliers warehouse not cj warehouse and it will take up to 5 days to get it to cj then another 3 days to get it shipped out and then another 15 days to get to your customer. scum bags lies. they never says this info on the product page. scums

Little One Gifts
United States
8 months using the app
CJDropshipping replied December 4, 2022

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

November 9, 2021

Initially it was easy. Especially when adding products. It was a breeze. They still have some internal flow adjustment that they need to do in terms of pod and custom packaging but because they have a great support team, it all worked out it in the end. I gave 4 stars because I know they can do better and they are improving by the day!

SeoniStudios
United States
8 months using the app
CJDropshipping replied November 9, 2021

Thank you for your feedback! Your approval is our motivation.

December 5, 2021

I give this app zero stars. I would never recommend to anyone. They never update inventory stock and have screwed up so many of my orders.

KM wholesale
United States
8 months using the app
CJDropshipping replied December 6, 2021

Hi, thanks for your feedback. There are two types of inventory: CJ inventory refers to products in CJ warehouses worldwide while factory inventory refers to products from cooperated factories of CJ. If you have doubts about the inventory, you can contact your agent for the latest status. Thank you for your patience.

May 26, 2022

Hi guys! Im new here. I find cj droppshiping from youtube and i love it so mch! Thank you for the help. 5 stars easy

MarioFuture
Greece
8 days using the app
October 23, 2020

I recommend this app! Most sellers find the difficulty to solve shipping issue from chinese vendors. CJ so far is the best solution i got as it is like the combination of oberlo + aliexpress, just like the chinese say: "one line dragon service". I can now source anything i like to sell and with the help from personal agent Gina Ge, she helps me to make sure all our ends (seller) is perfectly established and setup. It's great!

TOV Collection
Malaysia
8 days using the app
CJDropshipping replied October 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 26, 2023

nice supplier, nice support and service. Thanks to my agent Estella!

MotAmi
Italy
8 days using the app
October 11, 2023

I love the customer service. Very good. Mango was very helpful and understanding throughout the whole process.

HomeLuexe | Discover the best in Home Improvement
United States
8 days using the app