Reviews (9,094)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 15, 2023

Lisa helped me so much!! Now i can start and sell my product.
She showed me the shipping lines, the best product and how to add it to my store.
Love her

PocketShave
Germany
3 days using the app
May 17, 2023

My personal Agent Miro Tan was very helpful. Answered questions right away and solved the problems. In addition, she has also been nice and friendly.

Thank you Miro Tan :)

tabii-tabii
Germany
2 days using the app
October 6, 2023

So far I am very satisfied. My agent nancy answers my questions promptly. She knows exactly what I need and shows me the perfect solution. I love that she uses screenshots or video links to make it easy to understand.

YourJourney
Switzerland
2 days using the app
July 6, 2021

Thank you Cheria and Cj for assisting us, more clients to you! thanks for being responsive all the time!

Tazoshop
United States
2 days using the app
CJDropshipping replied July 6, 2021

Thank you for your feedback! Your approval is our motivation.

December 25, 2023

CJDropshipping is a game-changer! Linda Feng's customer service is top-notch—knowledgeable, friendly, and patient. The platform itself is incredibly powerful, meeting all my dropshipping needs. Highly recommend for anyone in the e-commerce business!

ArtdecoPro
United States
1 day using the app
August 7, 2023

I just want to recognize Bin Han for his wonderful help and assistance. He was very informative and accommodating. His advice with the initial setup of my new store was welcoming. Thanks again Bin.

Galaxy Gadgets
Canada
2 days using the app
June 5, 2023

Was having a little bit of trouble with sourcing my products, and Ben was absolutely amazing! Was super quick and helped me with different [products and issues. Couldn't recommend him enough!

Shop Travel Tots
Australia
2 days using the app
October 30, 2020

They are getting worse. They are increasing the shipping rate while delaying orders. Delayed shipment is understood during a pandemic, but increasing the shipping rate at the same time is the worst experience.

GLOBAL BREEZY
Philippines
2 days using the app
CJDropshipping replied November 4, 2020

Dear user, we're sorry for the bad experience. We have contacted your agent about the problem and we'll try our best to solve your questions. Thanks for your understanding and have a nice day.

Edited January 7, 2020

I look forward to seeing how well CJdropshipping works. I am switching over from Oberlo. My agent is amazing and I cant wait to work more with them.

Circuit-Pop
United States
2 days using the app
July 21, 2023

Bianca was very helpful in helping my store with it's first order. I expect many more positive experiences in the future.

Culture Art Designs
United States
2 days using the app