Reviews (9,149)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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Park from the CJ team was quite helpful to answer my questions and looking forward to working with them closely!
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
I had a few minor problem but John helped me out really well with fast responses with real answers too not like an ai tool so I really appreciate it John looking forward for to your assistance in the future
Many people talk about using CJ Dropshipping instead of AliExpress but what they don't mention is that CJ Dropshipping lists items as being "in stock" and let's you purchase the items but then sends you a message to tell you they don't actually have the item in stock. This may be a problem if you have hundreds of items listed in your website. I placed a test order for a new dropshipping site and this was the first issue I ran into but thankfully CJ Dropshipping assigns agents to all sellers and our agent is Zoey Zheng. Zoey was amazing at explaining the process to me and it is possible to have items delivered straight to CJ Dropshipping's warehouse and held as private inventory so you don't run into that problem again. Also, if you check with your agent before you list an item on your store, you can see if them item is actually in stock.
Thanks so much to Zoey for being there to guide us through this process!
CJ would assign a private agent to help you with any questions. Vivid is very professional and reply to my question right away thank you Vivid for all your help!
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Great service. The best dropshipping fulfillment center I've found. Despite some delays, communication was all around great and shipments on time.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Good assistance service from "Jolee Gong" with fast responding :)
overall Cj has a fast respond time
super efficient, the best for dropshipping. i am trying cj for dropshipping and i am finding very good, extraordinary assistance
Excellent customer support team. If I need help there’s always someone who answer all my questions very quickly. Personal thanks to Sita Cui, who is very kind person and help me to find all information that I need.
Gary Ye is very supportive and helps me out to dropship my product in much details! I recommend this app to everyone who starts dropshipping
Thank you for your feedback! Your approval is our motivation.
Super fast and efficient service.
I had a problem with shipping, Janet responded quickly and resolved my doubts.
top service