Reviews (8,040)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

Edited July 27, 2020

I love this application, very to use it is really perfect to get started in dropshipping with 5 stars for me

Tray Master™
United States
About 1 month using the app
CJDropshipping replied July 28, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 12, 2023

Must say that I am impressed with the CJ Dropshipping customer service. They are knowledgeable and helpful and most importantly always responding back to requests in good time. Especially Bruce Lin and Chloe Zhang whom I have dealt with have been extremely helpful. Good job so far!

PetLuvCare Limited
United Kingdom
About 1 month using the app
January 12, 2023

Customer service is great! I highly recommend CJ. You're able to message them on what's up and get a very quick response.

PrimoWears
United States
About 1 month using the app
Edited May 30, 2024

If you want to lose your business and get constant bad reviews, just use the CJ Dropshipping app. I've had enough! After placing an order, you find out a week later that the product is out of stock. This has happened six times, damaging my business significantly. I am extremely disappointed.

Fleurlovin
United States
About 1 month using the app
May 23, 2023

Great customer support from Aoki. I am just starting but so far am pleased with the service and products

My Store
Indonesia
About 1 month using the app
October 13, 2023

Couldn't be happier with the assistance and service I have received. My sourcing agent, Nancy Wu, has been extremely helpful and has been able to answer every question I have had. Prices are very reasonable and the shipping is much better than competitors which has greatly helped my business! Overall I highly recommend CJ Dropshipping!

Barkly
United States
14 days using the app
July 21, 2023

My agent Miya huang is really perfect, she solves all my problems very quickly, without her I don't know how I would do it, she's really an extraordinary agent, her work is perfect, she's reactive. I'm very satisfied

Rafyaa
France
About 1 month using the app
July 27, 2023

Customer service is really great. I just discussed the shipping rates and delivery times for the products that I were to order, and Niky's response was very fast. Also Niky explained about CJ fulfillment process when I struggle to launch first product. whenever I have question for dropshipping, I was able to ask to Niky without worries. she was always there to help me. I'm so happy with CJ Dropshipping experience so far.

Classential
Canada
About 1 month using the app
August 7, 2023

As a dropshipper, you will have questions about shipping times, syncing tracking information, and other things. CJDropshipping gives everyone their own account manager, you can think of it as your own dedicated assistant. My assistant, Chandy, has been able to help me answer my questions in a few minutes after texting her about it. She's very kind as well! CJDropshipping has been good to me so far, so I'd recommend it to you if you are looking to make a decision.

Acari
United States
About 1 month using the app
October 12, 2020

I started dropshipping few months ago with the help of CJDropshipping as a fulfilment service. Icy Hu who is my personal agent gave me a great support whenever I had stucks. I really recommend their service and very satisfied

Aunty's Kitchen Store
Sri Lanka
About 1 month using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!