Reviews (8,093)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

October 13, 2020

It's always amazing to work with CJ Dropshipping team. Very supportive with everything and quick to address the concerns. It's been an absolute pleasure to work with my agent's representative. Bonnie if you're reading this, you're the best!

HumidPod
Sri Lanka
About 1 month using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 21, 2023

The customer service is very knowledgeable and responsive! Whatever questions I have they always there to answer. I work with Rebecca and Ken and both are very productive and always on time with their responses.

SMODDO
United States
About 1 month using the app
June 11, 2020

I am using this app and my ECOM game has leveled up thanks to Katrina my agent she is always replying and helping me out

Mommyglowing
Belgium
About 1 month using the app
CJDropshipping replied June 13, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited July 27, 2020

I love this application, very to use it is really perfect to get started in dropshipping with 5 stars for me

Tray Master™
United States
About 1 month using the app
CJDropshipping replied July 28, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 12, 2023

Customer service is great! I highly recommend CJ. You're able to message them on what's up and get a very quick response.

PrimoWears
United States
About 1 month using the app
May 12, 2023

Must say that I am impressed with the CJ Dropshipping customer service. They are knowledgeable and helpful and most importantly always responding back to requests in good time. Especially Bruce Lin and Chloe Zhang whom I have dealt with have been extremely helpful. Good job so far!

PetLuvCare Limited
United Kingdom
About 1 month using the app
May 23, 2023

Great customer support from Aoki. I am just starting but so far am pleased with the service and products

My Store
Indonesia
About 1 month using the app
October 12, 2020

I started dropshipping few months ago with the help of CJDropshipping as a fulfilment service. Icy Hu who is my personal agent gave me a great support whenever I had stucks. I really recommend their service and very satisfied

Aunty's Kitchen Store
Sri Lanka
About 1 month using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 2, 2023

My agent DONNA personally helped me a lot since she resolved each and every one of my doubts as well as resolving some adjustments and helping me understand, as well as being polite, kind and courteous.

PORTENTO
Mexico
About 1 month using the app
Edited May 31, 2020

I had some questions about my orders and used the chat , miss Summer was very helpful guiding me true the platform and helping me with giving more information . Thank you for helping.

Kicktrainer Pro
Belgium
About 1 month using the app
CJDropshipping replied May 31, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!