Reviews (8,929)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, user-friendly interface, and reliable shipping. They value the personal agents who assist with the dropshipping process, enhancing efficiency and problem resolution. The seamless integration with Shopify and a wide product selection help merchants diversify their offerings and manage their businesses effectively. New dropshippers benefit from the support and guidance provided, making e-commerce navigation easier. Merchants also commend the competitive pricing and product customization options, which help maintain healthy profit margins and meet specific business needs.

April 16, 2020

Very supportive staff. Maggie Pan was my support rep today and she solved my problems within minutes. All the other staff I had chat with so far are also supportive. Would recommend doing business with them.

ProGear
Canada
2 months using the app
January 31, 2023

Alina Liu is fantastic. She fixed my issues fast. She is very helpful and always replies fast!
Thank you!

WristExerciser
Germany
2 months using the app
December 6, 2021

customer service is always present to listen to you and provide you with all the answers you need Martin is a good leader thank you very much to you

BEAUTYS'LOV
United Kingdom
2 months using the app
CJDropshipping replied December 6, 2021

Thank you for your feedback! Your approval is our motivation.

April 1, 2023

A very good website if you want something like aliexpress but with a good support that can help you, Sveta for exemple helped me a lot

MistySkin
France
2 months using the app
June 25, 2022

Great software, awesome company, excellent customer service!! CJ offers fast shipping, cheap products, a point system, and way more.
I especially enjoy my agent Alex's great service and the help he provides. Everything from branding products, bulk, bundles and way more!

fitnessprince
Norway
2 months using the app
December 24, 2020

Cj's is undoubtedly one of the best Dropshipping app, they have the entire value chain integrated, "just to crush it", my agent YERI has made my experience highly recommended.

gratfy
Chile
2 months using the app
CJDropshipping replied December 25, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 17, 2020

Great customer support from Cole and his other colleagues. They've always been very helpful to me. Not sure why others are complaining about their service. Here is some advice - maybe try being a little more polite when speaking to a rep. Thanks again guys!

InvisiPore
Singapore
2 months using the app
CJDropshipping replied June 18, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 13, 2023

I have had the pleasure of working with Whalen as my agent and I couldn't be happier with his performance. He has been a crucial asset to my business, consistently providing exceptional assistance with products and helping me run my business smoothly.

BlueHomeGadgets
Australia
2 months using the app
March 22, 2023

I needed some help and my agent 'Angel' was brilliant. Really quick in replying and really concise understandable feedback. I'm now enjoying using the app to it's full potential

Square Face
United Kingdom
2 months using the app
December 21, 2022

Very good app. I was lucky to have Niky as my sourcing agent and she will try and get any products you want listed. I recommend CJdropshipping and also Niky.

LilAirBear
Netherlands
2 months using the app