Reviews (9,289)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 5, 2023

Sita Cui (agent) was an excellent help, despite me asking some rather obvious questions. Quick reposnse to tickets, delivery and customer service is excellent. I strongly recommend this service.

LoveMyCat
Australia
3 months using the app
May 21, 2023

Great app and excellent customer service, efficient and very responsive. Huge thanks to our dedicated agent Camilia Zhu in particular.

Furpalz
Canada
3 months using the app
March 15, 2023

Very satisfied with the customer support. Niky was my support agent and she was very attentive to even the smallest problem.

AirWoom
Türkiye
3 months using the app
July 12, 2023

Special Shout out to Queeny Tan (my agent) has been extremely helpful getting me off the ground. When starting out I had a lot of basic but necessary questions. Queeny was available 24/7 to assist me for everything with great patience. For that I am eternity grateful

Relief Revolution
United States
3 months using the app
March 30, 2021

Overall I'm very satisfied so far. My personal CJ agent Vincy is providing me with great support on a daily basis and is taking care of my business. The platform is great to use and it is veryefficient to submit sourcing request and receive answers....

RANCLER
France
3 months using the app
CJDropshipping replied March 30, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

October 18, 2023

We chose CJ Dropshipping for our first dropshipping business, and we're really happy about their services. We are accompagnied by Agnes which is super reactive for any questions and solve problems that we may encounter! I recommand 100%

INFINITY LOVE
France
2 months using the app
May 13, 2022

Overall, great experience, my agent is very helpful, always asks my questions (even hard ones) and recently their processing and shipping process improved so I would definitely recommend it.

Stanite
Poland
3 months using the app
April 20, 2023

Representative Fionnula was very polite and knowledgeable about all of the problems. The customer service was very excellent on the over all.
I will therefore not hesitate to recommend CJ Dropshippng to my colleagues.
Thanks
Nicholas wai
MAMBO Store, LLC

mambostore.net
United States
3 months using the app
January 4, 2023

My agent, John, was always very helpful to me and assisted me in finding whatever product I needed (even if it was very late or early in the morning for him).

I really can't say enough good things and recommend John and CJ fully as a US seller - 5/5

lovebondus
United States
3 months using the app
June 11, 2021

Liz Liao has been extremely awesome and consistently helpful with all the information I needed during my inquiry and startup phases. She is honestly the best customer service agent I have ever worked with.

VousAllez
Canada
3 months using the app
CJDropshipping replied June 14, 2021

Thank you for your feedback! Your approval is our motivation.