Reviews (9,278)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 6, 2021

Victoria Wang, one of the specialists on live chat was very helpful and informative when I had questions about inventory updates and sharing tracking information with my customer.

Gains Warehouse
United States
2 months using the app
CJDropshipping replied May 7, 2021

Thank you for your feedback! Your approval is our motivation.

August 26, 2023

Cristina Chen was my agent, such a sweet and nice person! Got to the bottom of my issue in no time!!

PureBody
Latvia
2 months using the app
July 1, 2021

So far the app and website is very useful for my dropshipping business, the customer support is amazing and very friendly. People like Sophia Xue and many more help you until your problem is solved, would highly recommend for someone starting out like I am.

AGB Lighting
Canada
2 months using the app
CJDropshipping replied July 4, 2021

Thank you for your feedback! Your approval is our motivation.

Edited December 10, 2020

cjdropshipping is grate i've had a great experience and a my agent Helen Li has helped me a lot throughout all the thing i don't know and very patient

Store New
United States
2 months using the app
CJDropshipping replied December 10, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited November 24, 2020

I had been searching for a dropshipping website for a while and since I've chosen CJDropshipping, I've had a really great experience and happy with my decision. The product quality control, ability to have my own custom packaging, sourcing options and especially my agent Arya has made it all possible for my business. I couldn't be happier with the customer service I've received having a designated agent, Arya is always responsive, pleasant and patient in explaining the platform. She has been a life savour amongst the stress of starting a business! Thank you CJ & team

Salty Koala
Australia
2 months using the app
CJDropshipping replied November 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 25, 2023

el atencion al cliente y los cambios de diseño o cualquier cosa que tengas que solucionar son muy efectivos y es una buena plataforma para encontrar proveedores, gracias shicharl que fue mi asistente en muchas dudas que tuve

FalconFit
Spain
2 months using the app
April 2, 2021

HIGHLY RECOMMENDED!!
I am new to this app and I really love it because all my needs are being assisted and supplied. Cecil Chen is really helpful and provided all the information that I am asking regarding the products I am planning to enlist. She's also very friendly and I can feel I am not talking to a robot but a human. I've encountered some dropshipping apps but this experience I have with CJ is the best, so I will stay in CJ:_)

znartrends
United States
2 months using the app
CJDropshipping replied April 5, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

January 2, 2023

While I haven't used this to dropship just yet, my experience with Shelly Yang was fantastic. She answered all my questions quickly and effectively!

Boresso
United States
2 months using the app
July 9, 2023

ZOEY ZHENG. She helps me a lot. Reply message immediately and quickly. Good customer service and nice person. She deserves a ten mark <3

DBRACELET
Vietnam
2 months using the app
October 31, 2023

Dear CJdropshipping,

I am absolutely thrilled with the service you've provided! You've made my experience with CJdropshipping truly exceptional, and I can't thank you enough.

Your prompt responses, dedication, and professionalism have made a world of difference. You've gone above and beyond to ensure that my needs were met, and it hasn't gone unnoticed.

I'm excited to leave a 5-star review on the CJdropshipping site, and I'll be sure to include your name, Royce Zhang. Your outstanding service deserves all the praise it can get!

Thank you, Royce, for making my business operations smoother and more efficient. I look forward to our continued partnership.

Warmest regards,

Jon Nescholta

Scitir
Germany
2 months using the app