Reviews (7,963)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

October 16, 2020

Cheap and fast delivery !! this is the best platform for the drop shipper and customer service was good !!

Hangers Kings
Malaysia
13 days using the app
CJDropshipping replied October 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 26, 2021

CJdropshipping is my go-to service. Customer support is awesome and takes the time to resolve your inquiries. Special thanks to my agent Aria for helping me countless times (ie. shipping price adjustments, questions about the products, ...). Plus... Definitely faster than AliExpress shipping times. This is the new way to dropship during COVID due to 30-60 day shipping times from AliExpress!

ActuallyCrypto
Canada
13 days using the app
CJDropshipping replied July 26, 2021

Thank you for your feedback! Your approval is our motivation.

April 24, 2023

Angel Li was sensational on her support at CJ and very accurate in the orientations, with such speed and an excellent performance!

My Clever Store
Portugal
13 days using the app
June 23, 2020

Excelent app! Also the angents they provide you are very helpful and they respond usually withing 10 minutes!

glowpetsco
Romania
13 days using the app
CJDropshipping replied June 23, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 11, 2023

Hi there really good customer service from Jane. I needed an agent to solve my issue and she helped me. 20 mins after my issue was fixed

MYLEDCANVAS™
France
12 days using the app
Edited July 3, 2023

Cool application, I dealt with zoey, quick response and very professional, I really appreciated .

Sowizi
France
12 days using the app
October 20, 2022

Very bad service, the order was dispatched unsuccessful and do not have any notice and they was not responsible for it. Very disappointed.

Relevers
United States
13 days using the app
CJDropshipping replied October 20, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

June 15, 2023

CJdropshipping is one of the best options for drop shippers, and it's the best alternative to Aliexpress. As a dropshipping supplier, CJdropshipping also works with Sell The Trend, Ecomhunt, Zik Analytics, Importify, DSM Tool, and AutoDS to provide better service to the drop shippers.
CJ Dropshipping is a team of agents who are connected directly to suppliers and manufacturers. This way, CJ’s team decides the products they deem suitable for their platform as opposed to AliExpress which has anything and everything

SmileStore
Pakistan
12 days using the app
October 10, 2023

Very quick, customer service is excellent. Zoey was very quick to respond to my questions.

My Store
United Kingdom
4 days using the app
August 20, 2020

I have been using CJ for a few months and am very satisfied. Sales are very easy. My personal agent, Mr Jarvant is very professional and always there to help me.

Eyebrow Trimmer Lipstick
Italy
12 days using the app
CJDropshipping replied August 20, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!