Reviews (8,929)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, user-friendly interface, and reliable shipping. They value the personal agents who assist with the dropshipping process, enhancing efficiency and problem resolution. The seamless integration with Shopify and a wide product selection help merchants diversify their offerings and manage their businesses effectively. New dropshippers benefit from the support and guidance provided, making e-commerce navigation easier. Merchants also commend the competitive pricing and product customization options, which help maintain healthy profit margins and meet specific business needs.

March 12, 2023

I just have started exploring CJ. So far the experience is positive. I talked with agent Billy and he clarified my concerns.

babely
Estonia
About 2 months using the app
October 19, 2020

I'm really satisfied about CJ in particular the customer service, by the way i would like to thank Vivi Zhang : thx you are very reactiv !

KYRYOS
France
About 2 months using the app
CJDropshipping replied October 19, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 17, 2023

10/10 service fast customer support always helping me Robert helped me out a lot 10/10 best app ever

Luxuryvex
United States
About 2 months using the app
Edited June 23, 2023

Excellent customer service from Cristina.. was very helpful and answered all my questions throughout the process.

Uptown GenZ
India
About 2 months using the app
June 29, 2021

Cj is the best! Fiona my agent was very helpful and answered at all my questions every day. Love cj dropshipping

Cozit™
France
About 2 months using the app
CJDropshipping replied June 29, 2021

Thank you for your feedback! Your approval is our motivation.

August 16, 2023

I'm new with CJdropshipping and my agent today, Leah Cheng, provided excellent customer service and a pleasant experience. She provided detailed answers and links to all of my questions! I was delighted with how responsive and professional she was.

Reactive-US
United States
About 2 months using the app
July 29, 2023

Outstanding Service
I am absolutely delighted with the exceptional service I received from CJ! From start to finish, the experience was top-notch. CJ's professionalism, knowledge, and friendly demeanor made me feel comfortable and confident throughout the process.

Their attention to detail and willingness to go the extra mile truly sets them apart. They were prompt in responding to my inquiries, and their expertise in the matter was evident from the outset. I felt valued as a customer, and my needs were met beyond my expectations.

CJ's dedication to providing excellent service is evident in every interaction. They were patient in addressing all my questions and concerns, ensuring that I was fully informed and satisfied with the outcome.

I wholeheartedly recommend CJ to anyone seeking a reliable and efficient professional. Their expertise and commitment to customer satisfaction make them a true asset. Thank you, CJ, for making this experience so smooth and enjoyable!

whole-sale-source
United States
About 2 months using the app
Edited April 21, 2023

Vita is a pleasure to work with, such a competent and pleasant person. The communication and help has been excellent, she has always helped me when I had questions or concerns. I recommend CJ to any dropshipper

Catscratcher™
France
About 2 months using the app
July 21, 2023

customer service is well responsive, great delivery packaging and speed shipping, product as shown,

Jeilene
United States
About 2 months using the app
February 20, 2023

The service is super fast and good, they are always ready to help 24/7. Mary Li was so fast and so kind answering my questions. Thank you!

Wies & Winnie
Belgium
About 2 months using the app