Reviews (7,976)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.
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i work with CJ since few months now and it's a good service and also i have my personal agent that always help me
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Do not join this company. After I put over 1000 products in my store the sales started, it turns out they do not have the products in stock. My customer ordered a product in the store, and after 4 days they inform me that the product is not in stock.
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Worst dropshipping app, they get out of stock for your orders, they can remove any item from their site without even informing and you can ruin your business if you get so many order for that product which they remove. Their agent don't reply on time, and they need a huge time in fullfilling the orders also. They have some shipping options, which are worst then AliExpress, and don't deliver the item in even 3-4 months. Also they rarely refund for any order even if it is there Mistake, and for the orders for which they have to refund, they just take a lot of time to refund it. I will not recommended anyone to use this app, you must use EPROLO Dropshipping app instead this which is a lot better than this CJ dropshipping. You will make your life a lot easier by using Eprolo dropshipping app.
Hi, we're so sorry for the trouble caused to you. For any problems, you can send a message to our chatroom (https://chat.cjdropshipping.com/#/newChat) or send an email to support@cjdropshipping.com for help. Thank you for your patience.
I am new to the platform and am loving it so far. A big thank you to Tiffany Zhao who took the time to help me better understand how to use CJ. Thank you
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Best dropshipping platform by a mile! What sets it apart is the absolutely spot on 24/7 customer assistance. I'd like to thank Cristina in particular for her patience and understanding.
Hopefully to many years of working together, cheers!
Andrea
I enjoyed speaking with Connie Jin and Stine Zhou. Stine is my agent but some times Connie help out which is awesome to get fast response. They were able to solve my concerns quick and easy to talk to. One of the CJ listings say they have black and white available but when I did a test run purchase for my store, someone from CJ message me (myself as my customer) saying they don't have white anymore. I don't feel comfortable to have a supplier message my customers and it creates complication and perhaps lack of customer satisfaction. So I requested my agents to help me double check on inventory on color and style before I officially launch my website.
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I have an good experience with Ceci! You can ask for his support anytime. Ive started CJ Dropshipping 2 Weeks ago, and im overall very happy with it.
Hi. I got my first order this morning. As I've just opened my shop. I'm really pleased it's open. But I needed help in some of the technical areas. I must say, I was very impressed with Bonnie Gu, as she was very patient with me and led me through the process. This is an exciting new journey for me. And customer service was fantastic!!! Thank you Bonnie Gu
I used this app for my dropshipping store. It was little hard in the starting to understand the process. My mentor Nico Zhang is very helpful. Clarified all my doubts with patience. Used this app for sourcing few of my products. Looking forward to continue.
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don't come any near this company it will be just a waste of time and money this is the worst company I ever worked with!!!
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.