Reviews (9,096)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 7, 2021

Very satisfied with the service team. They answer very quickly and help you a lot. Plus, they are very courteous.

orphora
France
2 months using the app
CJDropshipping replied May 7, 2021

Thank you for your feedback! Your approval is our motivation.

December 9, 2020

Yuki is amazing - quick turnaround - easy to talk to and absolutely reliable. Best supplier I worked with

Whezly
Canada
2 months using the app
CJDropshipping replied December 10, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 16, 2023

I had several questions that stopped me from continuing my journey. I therefore contacted Brain and he was more than helpful. Not only did he answer my questions clearly, he also answered them within seconds. Very Helpful!

PowerPacks
Austria
2 months using the app
Edited September 13, 2023

Top veramente gentile e disponibile , a. risposto a Tutte le mie domande , veramente grazie della sua disponibilità
Sto parlando del sig…kris

Solo cose belle
Italy
2 months using the app
April 22, 2023

I recently started using CJ Dropshipping and I must say, it's been a game-changer for my business. The app is user-friendly and has made it easy for me to fulfill orders seamlessly. However, what really stood out to me was the exceptional customer service I received from Cheria.

Cheria went above and beyond to answer all of my questions and concerns. She was patient, knowledgeable, and prompt in her responses.

Valtairé
Thailand
2 months using the app
June 1, 2020

I love this app. Easy to use, lots of options and great customer service. Thanks Peter Qi for great support.

Products and Gadgets
Australia
2 months using the app
CJDropshipping replied June 2, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 19, 2021

Hey. I have huge experience with this website. In 1 month, after I move from Oberlo ( allie) to here, I got more sells. Very nice time shipping and good staff.
My agent, Jiessie , is very nice and helpfull. Is like a friend. She always helps you. Very fast and good! Only the best for her and CJ! I'm glad I got this best agent!

FullFitStyle
Romania
2 months using the app
CJDropshipping replied January 20, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 3, 2023

I am very happy with the customer service on CJ dropshipping and especially thank you for the helpful and fast service from Fionnula

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Jordan
2 months using the app
September 11, 2023

Nigel provided an exceptionally professional and patient service, offering users incredibly comprehensive information. Highly recommend!

SOCA
Canada
2 months using the app
July 27, 2022

By far the best dropshipping service we've tried. Their customer service is quick and answers questions clearly.

Macchiaco
United States
2 months using the app