Reviews (8,170)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.
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Very good service. Thank you frank for your help. I really recommended this service to manage orders
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Connie Jin has been the best agent by far! She always goes above and beyond to help out with fulfilling our orders, and has excellent service and constant communication. Amazing service, thank you Connie!
Thank you for your feedback! your approval is our motivation
Love this app so much. They provide great customer support and I'd like to give a special thank you to Ada qiu for being so kind and helping me out with any of my concerns.
I had a doubt about a product of CJ and the attention of Cheria was very very nice
Thank you!!! for the attention
Very easy to use, saves dropshippers time Fast answering, professional and helpful staff.
Thank you!
Thank you for your feedback! Your approval is our motivation.
Thank you so much for your great and lightning fast service! Flora Sun helped me tremendously and CJ is definitely one of the greatest companies in the dropshipping business!
Thank you for your feedback! your approval is our motivation.
I have a good experience with CJ Dropshipping on the time. I really impress with the speed that CJ Team works: Livechat room response my questions like skyrocket; Processing time is real quick, most of my order need 1-2 days to be fullfilled (they said 2-5days) and the one I cherish the most is Alisa Chen, she is my personal agent, she is really cute and professional also, she helps me with every little things I want to know about my products, stocks and orders that leave me the time to focus in my marketing.
One again thank you so much for CJ Team and specially my agent Alisa Chen :)
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Really nonsense, it took more than 2 weeks to process my order. During that time, PayPal, Stripe, and Shopify Payment will suspend payment gateways or hold payouts for up to three months because buyers open disputes.
Alternatives Dropast, Zindrop, Spocket or go back to Aliexpress.
Update:All the 5-star reviews are fake. CJ has levels and high-level customers are their Gods. CJ behaves so abusively with beginner level customers that you can only get to another level by luck. CJ will just make sure to shut down your business, not intentionally but that's how their system is, and those idiots in customer service don't understand anything. CJ offered me coupons to remove this review, which I denied.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
I also received quick support from Aketa Xiang today...really helpful and was able to answer my question without delay.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I must Give an amazing compliment to an amazing person at CJ Dropshipping. @Cristina Chen, You are a star and the company is so lucky to have you. You have completely helped me with all my issues and stayed online with me to walk me through each step......Thank you so much. You have made my day after what I thought would be a complete disaster. I wish I could give you 10 Stars because you you deserve them