Reviews (8,167)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

July 7, 2022

Amazing service, I had a question about placing an order, and within literally seconds, Box Chen was in the chat and explained the issue to me, screenshots included. Problem solved immediately, very impressed.

The Asylum Emporium
United States
23 days using the app
April 23, 2021

I recommend Ian Xue, very friendly and helpful. he does an excellent job and always finds solutions to our problems

FitStonK
United Kingdom
23 days using the app
CJDropshipping replied April 24, 2021

Thank you for your feedback! Your approval is our motivation.

September 7, 2023

I would because of the assistance I get from the Representatives. Bin Han always comes in asking if I have any issues and is ready to look up any products for me. He is Great!

Heaven's Perfection
United States
18 days using the app
May 19, 2021

Product Sourcing concept seems great on CJ Dropshipping. In terms of customer support Mr Caesar Feng was very responsive & helpful.

BABA LINKS
United Kingdom
23 days using the app
CJDropshipping replied May 19, 2021

Thank you for your feedback! Your approval is our motivation.

September 22, 2023

Dear Bin Han, I wanted to take a moment to express my appreciation for the superb customer support you've provided. Your willingness to assist and your prompt responses have been truly outstanding.

hrrstore
United Kingdom
16 days using the app
February 23, 2023

I really liked that support system, fast and helpfull, Mary Li is nice support and i really like it :)

CozzyHomeUsa
Lithuania
23 days using the app
Edited July 17, 2023

I have been using CJDropshipping for over a month, Alex Chen helped me a lot with all my needs, many thanks to his work, highly recommended! Thanks again.

Tech-Up
China
22 days using the app
September 17, 2020

My agent is Sylvia, she is an enthusiastic person and responding to my questions effectively. Highly recommend others to try CJ service!

Biligulu Shop
Hong Kong SAR
23 days using the app
CJDropshipping replied September 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 1, 2023

Very good service and easy to fill your orders. You should download this app now, and become rich one day.

MagneticPowerbank.com
Norway
21 days using the app
November 24, 2022

Thank you dear for a Good service, and I appreciate your efforts and your kind behavior, And thank you again.

kaminly
United Kingdom
23 days using the app