Reviews (8,040)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

June 11, 2023

definitely recomend the customer services, just chat with Ruth Ying, was very kind to look into my issue and polite. CJ lack of exact information on the products make the customer services overloaded therefore ot is a big delay on respons.
Thank you Ruth

A-ZACH
United Kingdom
8 days using the app
June 9, 2023

Cristina is a super helpful employee, she always answers me very quickly and explains everything in detail. i am very satisfied. Thank you very much!

Skylineshop
Switzerland
8 days using the app
May 26, 2022

Hi guys! Im new here. I find cj droppshiping from youtube and i love it so mch! Thank you for the help. 5 stars easy

MarioFuture
Greece
8 days using the app
December 17, 2020

this app chat reponds slow and they take forever to ship orders or give you your refund money back don't recommend

Hip Hop Jewelry Premier
United States
8 days using the app
CJDropshipping replied December 27, 2020

Hi, we are so sorry for your bad experience. If you have any problems, please send an email to our support team (support@cjdropshipping.com) and we will try our best to help you.

October 23, 2020

I recommend this app! Most sellers find the difficulty to solve shipping issue from chinese vendors. CJ so far is the best solution i got as it is like the combination of oberlo + aliexpress, just like the chinese say: "one line dragon service". I can now source anything i like to sell and with the help from personal agent Gina Ge, she helps me to make sure all our ends (seller) is perfectly established and setup. It's great!

TOV Collection
Malaysia
8 days using the app
CJDropshipping replied October 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 13, 2023

The best experience as a dropshipping platform. My agent, Surind, is very much present and helpful. I really can count on his support, when something arises. Person with a very deep knowledge on his field. I can only recommend CJdropshipping to anyone.

Shopporama.com
Switzerland
3 days using the app
February 27, 2023

I can TRULY say that Roxane went above and beyond to help me with placing my first order. She was very patient and knowledgeable, and was able to make this process as smooth as possible for me. I don’t want to use anyone else besides her. She is great at her job and was very professional. I highly recommend her.

Ms Leah's Place
United States
8 days using the app
June 17, 2020

Very good service for faster shipping and they offer a lot of features. Skye, the agent they gave me also helped me with some questions I had.

Nouzer King
Netherlands
8 days using the app
CJDropshipping replied June 17, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 17, 2023

Great app, great client support, especially Cherry Xu, she answered me fast and gave me sharp answers. I recommend

ZenPil
France
8 days using the app
September 21, 2023

This was my first time using the CJdropshipping app to fulfill an order. Alan Y., consultation representative, provided excellent service. He was very helpful with finding and connecting products to an order. The overall experience was terrific and look forward to continuing using CJ for future orders. Thank you!!! Tiffany M.

SerNA
United States
5 days using the app