Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

November 27, 2022

The app is very nice, the thing i liked the most is definitely the support, every time i have messaged them and let me tell you i messaged them a lot, they were super nice and fast! (Michell Luo, my latest supporter, big up, Perfect service!)

SoarAir
Czechia
2 months using the app
January 3, 2024

good service from Lahne zhang! helped me a lot

streetstylemade
Netherlands
2 months using the app
July 28, 2021

cj dropshipping is vera very good , since i started working with them , my business completely changed thank you CJ

Yelowish.NTL
Germany
2 months using the app
CJDropshipping replied July 28, 2021

Thank you for your feedback! Your approval is our motivation.

September 8, 2023

Excellent service from Fanny Wang! Thank you very much and excellent service!!

Tech Hygiene Hub
Portugal
2 months using the app
September 18, 2023

Very responsive, I had Vita as a dedicated agent and their work is impeccable, excellent proactivity!

KLAKET
France
2 months using the app
December 25, 2022

Henry from CJ gave me reliable information and answered questions promptly!

Thank you, Henry!!!!!!

MND Ventures
United States
2 months using the app
August 22, 2023

CJdropshipping is very beginner-friendly for new dropshippers because they have assign you an agent to answer your questions. My agent was Brian Qiu and he's always willing to help. He's helped me solve my problems very quickly and is very friendly. Their agents have very good customer service. The human agent response times are usually very quick too (within minutes). Other dropshipping apps don't offer this service. I highly recommend.

Verduria
United States
2 months using the app
October 14, 2023

I've had the pleasure of working with my assigned agent Lea Zhang over the past few days and have found their sales advise and tips to be extremly valuble. Lea Zhang has a wealth of knowledge and has been helping me brainstorm ideas and providing website links for further research on how to bring good traffic to my webstore. Thanks Lea Zhang!

Fit and Living by Faith
United States
2 months using the app
Edited December 27, 2022

support very helpful, the assistant Bruce lin helped me a lot, answered all my questions clearly and fastly, very happy of this support

LeSensor®
France
2 months using the app
October 16, 2023

I am very satisfied with the customer service and I am happy about the personal agent that helped me it was great having Bruce Lin help me throughout the process

SkyEmporium
South Africa
2 months using the app