Reviews (9,078)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

September 28, 2020

I am impressed with the customer support I got from my agent Curry. He is very professional, responsive and helpful. As I am very new to CJ dropping, many things I didn't know, he's been guiding me patiently from the beginning to get everything set up and running for my store. Highly appreciate his support and kindness. Also, the ongoing support I got from him is amazing, always help me whenever I need it. Big Thanks to Curry. And High recommend

Peachy Cheeks Official
United Arab Emirates
About 2 months using the app
CJDropshipping replied September 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 25, 2021

I am really happy with the service of CJ particularly phoebus who is my agent is a very great professional. phoebus is patient and masters the work. I congratulate him. I really enjoy working with him.

CURLINESS™
United Kingdom
About 2 months using the app
CJDropshipping replied February 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 29, 2020

Ayden is great from the first day i started to contact CJ, she is very efficient, fast and available. She loves to help solve problems and this is very comforting. I highly recommend her, she is great !

TINK TINK SHOP
United Kingdom
About 2 months using the app
CJDropshipping replied July 29, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 4, 2023

My agent Zoey was very quick to respond and very helpful. Customer service is helpful and will always help you source things you need.

Boujee Babe Cases
Canada
About 2 months using the app
February 16, 2023

I had the pleasure of working with Eliana Ho as my drop shipping agent, and I must say that she went above and beyond my expectations. Right from the start, Eliana demonstrated a remarkable level of professionalism and efficiency that was truly impressive.

One of the things I admired most about Eliana was her positive and helpful attitude. She was always patient and willing to provide me with the guidance I needed no matter how many questions or concerns I had. Her attention to detail and willingness to put in extra effort played a crucial role in ensuring that my orders were fulfilled accurately and on time.

Overall, I can confidently say that Eliana is an outstanding drop shipping agent who truly cares about her clients. If you're looking for a reliable and efficient partner to help you with your drop shipping needs, I would highly recommend her. Thank you Eliana, for your dedication and hard work!

US World Shop
United States
About 2 months using the app
Edited April 27, 2023

Sena yang is my agent and whenever I have a question is quick to respond and try to get the most out of the supplier with any question I have. Also Robert yang has been help to attend my questions and further in-depth research. I appreciate CJdropshipping for being on top of there work.

EverlastingRoseLights
United States
About 2 months using the app
April 7, 2023

I am very satisfied with the customer service provided from Bonnie on the CJ app. Bonnie provided fast replies and good answers. I am very happy with this service, 5 stars.

The Volcanifuser
United States
About 2 months using the app
September 20, 2023

FOY From CJ Drop shipping is incredibly intelligent & helps me every time to find best products for me. CJ Drop shipping itself offers fantastic selection of amazing products.
Highly recommended.

Playera
United Kingdom
About 2 months using the app
May 6, 2023

Agnes was very helpful. She replied in a couple of seconds and she clarified all my doubts. If i could i would give 6 stars

My Store
Italy
About 2 months using the app
July 6, 2020

The platform is great! My agent Cissy and Ming are helping me enormously to develop my business. I highly recommend them. It's much better than Aliexpress and all the other platforms.

STRIPE LED™
France
About 2 months using the app
CJDropshipping replied July 6, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!