Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

November 5, 2020

I have been using CJ for the past few weeks and it has been such a great platform, Shaw Ye has been my assistant and he's there 24/7 to help me with anything, he is always so worried to help me and gets things done quickly I truly recommend CJ to all dropshippers out there, and if you want good attention ask for Shaw Ye :)

ShoppyToday
United States
2 months using the app
CJDropshipping replied November 9, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 10, 2020

Very quick and detailed help with pictures and detailed explanations special thanks to William Wei. The best live support i ever seen

Javlu
Germany
2 months using the app
CJDropshipping replied October 12, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 3, 2023

Thank you Cristina Chen for your great customer service with help tracking my order your the best!

MisplacedBit
United States
2 months using the app
October 26, 2023

Mango is the customer service agent that helped me out when above and beyond to help me out. Great Skills and communication very helpful.

haircare
Australia
2 months using the app
May 25, 2021

5 Stars for CJDropshipping, amazing team. My agent was Ella Liu and she was so so helpful. She helped me source such great products. We are going to be continuing to be doing work together and there are big things to come. Thank you to Ella and everyone at CJDropshipping

Tozotti
United Kingdom
2 months using the app
CJDropshipping replied May 25, 2021

Thank you for your feedback! Your approval is our motivation.

October 9, 2023

I had the pleasure of working with Kribee from your customer service team, and I must say, their service was excellent. Kribee's prompt responses, along with their ability to offer great guidance and effective solutions, made my experience truly exceptional. Their dedication to ensuring customer satisfaction is commendable, and I would highly recommend their assistance to anyone in need. Thank you, Kribee, for the outstanding customer service!

Fluffy Sharky
Malaysia
2 months using the app
January 6, 2024

CJ dropshipping is great. If you have a problem you can message them and someone will help you. Thanks Zoey

Web cart
United States
2 months using the app
April 26, 2023

Hi, very satisfied with the service of cj, my agent Brian answers all my questions and helps me in my different steps.
I would recommend him.

Pregpeace
United States
2 months using the app
January 2, 2024

I gotta say, CJdropshipping is one of the best services out there and thanks to Billy for helping me out with product differentiating. Fast and friendly support. Thank you so much

Snuggy Capybara
Poland
2 months using the app
November 26, 2023

Good service, Aurora Huang was very helpful

Sentimenza
United Kingdom
2 months using the app