Reviews (9,078)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

March 27, 2023

Thank you Billy for helping me with all the questions I needed and going into depth with what cj is about and helping me get the best customer experience. Billy also responded in a matter of minutes which was very helpful.

WorldPet
United States
About 2 months using the app
April 2, 2023

Very very good and TOP service Sita Cui.:)
Thank you for the help and advice!!!!!:):):):):):):):):):)

Quickshop
Germany
About 2 months using the app
August 14, 2023

Vitalis provided perfect support whenever I approached to him with my questions. I am extremely satisfied.

Zeino Store
Azerbaijan
About 2 months using the app
May 3, 2023

The service was excellent.Fionnula Wong is the best assistent!Thank you for all your help and support!

SmokerSafe
Romania
About 2 months using the app
July 31, 2023

I have my own assistant who is very kind and helpful, she’s helped me a tone starting my business! I would recommend to anyone

SW Tech
United Kingdom
About 2 months using the app
August 31, 2023

Really Great Service. I am getting quick responses whenever I have any concern, really dedicated team.
Thanku

Prankee
Canada
About 2 months using the app
November 4, 2020

Good customer service especially from our agent Leely Wen. Needs to improve some aspects but overall a great app.

Upzilon
United States
About 2 months using the app
CJDropshipping replied November 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 13, 2023

Dear Gina Ge,

I would like to thank you for your excellent support in processing my orders. Your prompt and efficient response has been a tremendous help, and I am grateful for your assistance.

Your knowledge and expertise in handling orders has made the process much smoother and more manageable for me. I appreciate your willingness to go the extra mile to ensure that everything is taken care of correctly and on time.

Thank you again for your outstanding support, and I look forward to continuing to work with you in the future.

Julidostore
Vietnam
About 2 months using the app
April 19, 2023

Always a pleasure to work with CJ. My agent "Bonnie" responds within minutes no matter what the problem is. Here's to a successful future.

Gamechanger
Switzerland
About 2 months using the app
April 7, 2023

Sveta was very helpful in helping me resolve my issues and the customer service overall is quite fast.

FUXI-CO
United Kingdom
About 2 months using the app