Reviews (9,623)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

March 27, 2023

I am coached by Cherry Xu! She is always super nice & is there for you promptly! You never have to wait long! SUPER!

Pet24
Germany
2 months using the app
Edited June 11, 2023

It was vry satisfied session, Alina Liu guided me out of the way. I m extremly inspired n thnkful to you.

newborn collection hub and hijabs
Pakistan
2 months using the app
July 6, 2023

CJ is truly amazing, and the agents associated with it are outstanding. They are not only warm and friendly but also very helpful. The online chat feature they provide is incredibly useful and I want to give a special shout-out to Estella.

I personally tested their ordering system, and I was delighted to see that my orders arrived even before the expected delivery time. I strongly encourage you to give this app a try

Fanhome
United States
2 months using the app
July 13, 2021

Very happy with this app, provides great service, kind and caring employees with extremely fast response time!

HikersTent
Bulgaria
2 months using the app
CJDropshipping replied July 13, 2021

Thank you for your feedback! Your approval is our motivation.

November 4, 2021

I've just started using this app. There seems to be a lot of inventory to choose from. It can be a little tricky to use but when I reached out to the chat agent for help, Saturn was friendly and ready to help in any way possible until I was able to achieve what I was trying to do. Very good customer service.

Trading Post Evolved
United States
2 months using the app
CJDropshipping replied November 7, 2021

Thank you for your feedback! Your approval is our motivation.

April 17, 2023

Great quick support. i get help in under 1 minute and very good in depth help. great prices and option on products and shipping. Regards from Sweden!

yourfavoritepets
Sweden
2 months using the app
December 5, 2023

Great Products & excellent support service. Philippa has been a great help with setting up & overall support. Fast response to questions & very helpful. The site overall is efficient & professional.

Cateon Clothing & More
Australia
2 months using the app
July 21, 2023

I recently had a problem with delivery times which turned out to be a problem with the handling of IOSS and contacted support for help. My agent, Jolee, was truly a saving angel! She was incredibly professional and quick to respond. In addition, she was very knowledgeable and came up with suggestions for solutions and explained what would happen at each step.

Her expertise made me feel completely safe and confident that the problem would be solved in the best possible way. She took the time to understand my problem properly and explained everything in a way that was easy to understand, making the whole process smooth and worry free.

I am very impressed with Jolee's professionalism and quality of service. Her friendly and helpful attitude made the whole experience even better. I highly recommend contacting her if you ever have technical issues or questions that need to be resolved quickly and efficiently.

Big thanks to Jolee and the support team for the amazing help! I am truly grateful and will definitely turn to them again if I need help in the future.

BabyBreeze
Sweden
2 months using the app
July 12, 2023

Bin is very good, always helps out in my queries. Defintely recommend this guy! Keep up the good work!

CozyFlips™
Australia
2 months using the app
January 22, 2023

JESSE is helpping me a lot! The service teams of CJ is amazing and they give 24/7 assistance even during the Chinese New Year. I switched from another dropshipping supplier to CJ and they really. helped me a lot in all ways.

Pookify
United States
2 months using the app