Reviews (8,237)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.
Refine
-
By rating
Jiessie Li is always there for me, no matter which time she always responds so fast and helps me a lot. I was new at CJ and she made it so easy for me to understand everything faster!!! I can highly recommend her!!!☺️
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
Shaw my agent was super helpful and replied very quickly to all my queries. Anything to do with shipping or help in sourcing products he provided great service!
Thank you for your feedback! Your approval is our motivation.
Do NOT waste your time and money with these guys! Worst customer support experience ever! They lie, the make empty promises, they blame each other, and never deliver. Their user interface is so ridiculously complex and ugly and useless! I wish I could give them -5 stars!! And Shopify has to do a better job vetting these apps AND managing them... that's part of their value prop. So, it turns we can not have more than one supplier app connected to a Shopify store, as we run the risk of those apps having access to orders placed for other apps. Case in point, among our CJ orders we found orders meant for Oberlo!
Hi, sincerely sorry for your experience. We will do better in the future. If you have any uncertainty, please contact us by email, support@cjdropshipping.com. Have a nice day!
Helpful and very cooperative platform !! Some way wasn't working very well in a first time on my PC, but they give me a fast efficient answer. Thank you Martin Mao !!
Thank you for your feedback! Your approval is our motivation.
I received help from Saturn and was amazed by how fast his replies were. His knowledge was superb and everything was sorted in a few short minutes. Thank you!
Thank you for your feedback! your approval is our motivation.
I am new to Cj Dropshipping and they help you very fast to get used to the plattform. I do recommend it.
Thank you for your feedback! Your approval is our motivation.
I love CJDropshipping. They have quality products and I love the customer service. Leely Wen is so courteous and kind! She goes above and beyond to get the answers to my most difficult questions. I can rest assured that my business is in good hands!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I am very happy with CJ Dropshipping. Jiessie, my agent is doing a perfect job, she responds very quick and always do her best to help me. Thanks you CJ!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I like CJ dropshipping.
I appreciated the reactivity of Agent Celia. it allowed me to validate my order as quickly as possible. Congratulations to cjdropshipping
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Awesome App. The shipping times to Germany are great (about 5-15 days) and you also get a personal shipping agent.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!