Reviews (8,200)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.
Refine
-
By rating
Meine Agentin Isabella Yang von CJ ist unersetzlich. Absolute Kundenfreundlichkeit und schnelle Hilfe bei allen Fragen rund um Bestellungen IOSS Konfigurationen usw.
Uneingeschränkt empfehlenswert!
Hanna
HSmartSolutions
The worst company to work with!!! If you order something they always open a tickets there is always something wrong by their side
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
I recommend CJ they are really helpful and its easy to talk to the agents especially Bonnie i think this is great for begginers
Very good experience with CJ so far. If I have questions I can always ask them directly and get an answer right away. at any time I get an answer very quickly. if there is a problem it is always solved quickly by my agent Sita Cui.
excellent app with great customer service
thanks to cj team and my agent Hedy to be so helpful and available
Thank you for your feedback! Your approval is our motivation.
I had some concerns with my package and I reached out to support and Ken was very helpful resolvin'
The service is very good and my assistant Winnie solves all my doubts perfectly, however I consider that there are certain things which I think would be better
I recently started using this product, and while I have noticed many positive reviews, I am finding it difficult to fully explore its potential. The majority of my products do not have any product descriptions, only specifications, and there are no reviews available for them.
Although I understand that I can request reviews, the process seems complicated compared to other apps. This lack of information is making it challenging to determine if the product is meeting my specific needs.
Despite the positive reviews, I feel that I may not be able to fully explore the product's potential without the necessary information for my specific products. This is my honest opinion, and I hope that this feedback can be taken into consideration for future improvements.
Overall, I appreciate the efforts of the team behind this product and hope that it can continue to improve in terms of providing comprehensive product information to its customers.
Thanks for your feedback.
One of the operators helps me a lot when I'm facing a problem. Big thanks to Nina Jin. She is the best.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
They source very fast the products from 1688 or other Chinese apps like T-mall, shipping in high season is very slow, but in general, the process is good, what they need to improve is their User Interface as is very hard to find the orders with the Shopify order number or even with the buyer name, skype customer service is good and latly when a product arrive wrong from supplier they send pictures and give options to cancel or exchange the order, they are getting better, sync conection with the store is fast as well even many times the images need to be downloaded by had as their app just takes a few of them, prices are fare.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!