Reviews (9,429)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

October 4, 2023

I had a question on my order status and Ken promptly assisted me. Thanks so much!

GYAT!
United States
About 2 months using the app
December 5, 2020

If you are a dropshipper, CJDrophipping is the best option for you. They are doing a great job and you can always count on the 24/7 customer service, which is hard to find in other companies. For example, Abby Lu helped me today with a little problem that I didn't know how to solve, but she had enough patience to help me out. She also helped me to find a better shipping method, which was even cheaper than I expected. Thanks, Abby!

Snake Cam Official
Romania
About 2 months using the app
CJDropshipping replied December 6, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 31, 2023

Estella was very helpful and answered my questions very quickly, I had reached a road block with one of the products I wanted to sell and she was able to fix it for me in no time at all

Soakly
Australia
About 2 months using the app
July 9, 2023

Arlene Nong is the reason I have a deep appreciation for CJ Dropshipping, as she seamlessly streamlined every aspect of the order fulfillment process for me, making it incredibly easy and hassle-free.

InnovatedShifts
Canada
About 2 months using the app
February 1, 2021

The personal agent is very helpfull, polite and always willing to answer your questions. The processing times are quite fast compared with other platforms, the only thing I think could be improved it's the variety of products

Ofertify
Mexico
About 2 months using the app
CJDropshipping replied February 1, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited June 6, 2023

I want to express my deep appreciation for Laila's exceptional customer service. She consistently goes above and beyond to ensure my satisfaction. Her knowledge,care and professionalism create an outstanding experience. Laila is a true asset to your company and I highly recommend her for exceptional support. Thank you Laila for making a difference in my customer experience.

Sunmosa
Norway
About 2 months using the app
December 4, 2023

As a recent graduate delving into the world of ecommerce for the first time, I was initially apprehensive. However, my experience with CJdropshipping has been nothing short of impressive. Their platform is user-friendly and intuitive, making it easy for newcomers like me to navigate.

My interaction with their representative, Mango, was particularly noteworthy. Mango was professional, knowledgeable, and incredibly helpful, providing prompt and detailed responses to all my queries. This level of customer service truly exemplifies CJdropshipping’s commitment to customer satisfaction.

However, I do hope to see improvements in their shipping prices in the future to make their services even more accessible.

I highly recommend CJdropshipping to anyone venturing into ecommerce. A well-deserved 5-star rating for their excellent service and quality products hopefully!

Keep up the great work, CJdropshipping, and a special shout-out to Mango for making my experience a memorable one!

DogsPosh.com
United Arab Emirates
About 2 months using the app
August 7, 2022

Sehr hilfsbereite und kompetente Mitarbeiter die einem rund um die Uhr helfen. Die App ist perfekt gestaltet.

fogrefresher
Germany
About 2 months using the app
June 23, 2023

Being a newbie, Ruth, the Customer Advisor who attended to me was very patient, knowledgable and supported me excellently.

Glintered
United Kingdom
About 2 months using the app
September 3, 2023

Really nice work and attention by my personal agent, Ken.

Herencia Espiritual
Spain
About 2 months using the app