Reviews (8,162)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

Edited January 7, 2020

I look forward to seeing how well CJdropshipping works. I am switching over from Oberlo. My agent is amazing and I cant wait to work more with them.

Circuit-Pop
United States
2 days using the app
August 10, 2021

Saturn is a helpful and nice customer service. She helped me get my product into my shop through great customer service.

Blue Cat Luthiers
Mexico
2 days using the app
CJDropshipping replied August 11, 2021

Thank you for your feedback! Your approval is our motivation.

February 18, 2023

I just started doing dropshipping not long ago, and I got very quick replies from Rebecca and she was able to answer my questions and help me out immediately! It’s refreshing to have great customer support :)

Seek Uniques
Canada
About 1 hour using the app
June 25, 2020

I am amazed how this guys handle the customer support, JUST AMAZING. What I've seen until now really impresses me. I am very happy to do business with you and hope we can maintain that nice and easy relationship for long term business! Again, great customer service and availability! <3

Maison Sportive
Switzerland
1 day using the app
CJDropshipping replied June 25, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited September 20, 2022

It's so useless trash, I hate this customer service, it's 0 impact, don't waste your time for it, every product you must adding one by one, I GOT 1000+ products in my shop, how they think it's gonna happen i add all of these products one by one? I'm pretty sad because I can't give them 0 stars, 1 star is minimal. But if i can i give them -1000 stars. UPD. They call me in the morning ask me to give them one more chance, I SPEND MY WHOLE WORKING DAY TO START TO WORK WITH THEM. But nothing. IT's 100% broken web site, nothing is working there, costumer service is stupid as a fk monkeys, If they are can't make them web site working, HOW can i let them take care of my products and shipping? It's a fk joke

XinXiu Store
China
1 day using the app
CJDropshipping replied September 19, 2022

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

August 3, 2022

saturn wang is very helpful and nice with customer service
.........................................

unknownclothingbrandd
United States
1 day using the app
April 11, 2023

My agent Vita Liu was really helpful. She helped me to fix an issue with my order and gave me tips to correctly use CJ, thanks !

Dreamcatcher's House
France
About 1 hour using the app
April 18, 2022

Great app, much better than oberlo.... super helpful 24/7 staff available. cheers to Jessie Xie for making the process super easy!

StayWithUkraine
United States
1 day using the app
CJDropshipping replied April 19, 2022

Thank you for your feedback! Your approval is our motivation.

September 6, 2020

I use it to find and list products.There are quite advantageous and reasonable products.Most importantly, there is someone from the team to help you.
Thank you CJ team.

Mood Fair
United States
1 day using the app
CJDropshipping replied September 7, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 13, 2021

My Agent Caesar Feng was quck and responsive. He gave me answers without hasitation. He was very cooperative.

crucialcarconfort
Bulgaria
1 day using the app
CJDropshipping replied May 13, 2021

Thank you for your feedback! Your approval is our motivation.