Reviews (8,929)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, user-friendly interface, and reliable shipping. They value the personal agents who assist with the dropshipping process, enhancing efficiency and problem resolution. The seamless integration with Shopify and a wide product selection help merchants diversify their offerings and manage their businesses effectively. New dropshippers benefit from the support and guidance provided, making e-commerce navigation easier. Merchants also commend the competitive pricing and product customization options, which help maintain healthy profit margins and meet specific business needs.

July 21, 2021

Yuki is very helpful and responds quickly to messages. Yuki also helps her teammates in the sourcing dept to assist me with sourcing new products. Highly recommend.

AnzenCam
Singapore
About 1 month using the app
CJDropshipping replied July 21, 2021

Thank you for your feedback! Your approval is our motivation.

Edited January 27, 2023

Ada was amazing with her customer service. I had a bunch of questions and she answered all of them with quickly and helpfully. Excellent custom packaging options with a ton of product options. Best drop shipper out there.

Dog Hugs Cat
United States
About 1 month using the app
Edited May 19, 2023

I am so happy to have installed such an amazing dropshipping app like CJdropshipping. what a wonderful team it has, on time customer support and some other great behaviors and approches by them. Thank you so much CJdropshipping team for such an incredible work!!!!

A special thanks to Chloe Zhang for her unbelievable efforts!!!

Helal Enterprise
Afghanistan
About 1 month using the app
June 7, 2023

I am extremely pleased with the exceptional performance of Lavinia Liang as my supplier. Lavinia has consistently demonstrated professionalism, reliability, and a strong commitment to delivering top-notch service. Her prompt communication, attention to detail, and ability to source high-quality products have greatly contributed to the success of my business. Lavinia's expertise and dedication make her an invaluable partner. I highly recommend Lavinia Liang to anyone in need of a reliable and trustworthy supplier. Thank you, Lavinia, for your outstanding work!

Giga Rollers
United States
About 1 month using the app
April 27, 2023

Good customer support! Ruth is very helpful and nice to talk to, helped me solve the problem very fast. Recommended!

CatsLovelly
Romania
About 1 month using the app
October 8, 2021

I spoke with Mandy, and she was really helpful. Prompt response and guided me around. She also provided the right information to my questions. Highly recommend.

Peakystores
Nigeria
About 1 month using the app
CJDropshipping replied October 8, 2021

Thank you for your feedback! your approval is our motivation.

August 14, 2023

I was trying to figure out faster shipping and had got in contact with Agnes and she helped with quick responses and solutions. As a business person, that is something very innovative and exactly the kind of help and communication I look for. Will continue to do business here. Thank you!

Travel Inn Supplies
United States
About 1 month using the app
July 18, 2023

Dear Lavinia,
I am writing this letter to express my profound gratitude for the incredible help and support you have provided to me through CJ Dropshipping. Your assistance has been nothing short of exceptional, and I cannot thank you enough for going above and beyond to ensure my success.

From the very beginning, you demonstrated an unparalleled level of dedication and professionalism. Your willingness to patiently guide me through the intricacies of dropshipping and answer all my questions has been invaluable. Your expertise and knowledge in the field have been evident, and I am grateful for the valuable insights you've shared with me.

Throughout our interactions, you have consistently shown genuine care and concern for my business's success. Your timely responses and efficient problem-solving skills have saved me countless hours of frustration. I always felt reassured knowing that you were there to assist me whenever I needed it.

Beyond your technical expertise, it has been a pleasure to work with someone as kind and understanding as you. Your empathy and patience have made the learning process smoother, and you've created a comfortable environment where I felt comfortable reaching out for help.

The impact of your assistance on my business cannot be overstated.
Thanks again Lavinia

NENA PATTI
Canada
About 1 month using the app
October 26, 2020

Amazing service. thanks to Juniper, my agent, everything is easier.
I had doubts about some products and she quickly resolved them without problems.

Roar Beast
Spain
About 1 month using the app
CJDropshipping replied October 26, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 25, 2023

Bin Han was informative, professional and courteous. His rapid responses and instructions met my needs. His service is impeccable.

My Store
United States
About 1 month using the app