Reviews (8,945)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for boosting business growth with competitive pricing and reliable shipping. The user-friendly platform simplifies order management, inventory tracking, and Shopify integration. A wide product range and personal agents enhance the experience, with agents like Carrie, Leon, Ken Yang, Krise Qi, Erica Zhang, and April Wang frequently commended for their responsiveness and issue resolution. The 'search by image' feature is useful, especially in fashion, though it needs improvement. Fast response times and reliable shipping contribute to a seamless dropshipping process.
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Saturn is a helpful and nice customer service, very helpful and attentive. I fully recommend it. :)
I use CJ Drop and I have a fantastic agent and everything is going very well! She keeps me informed of changes in delays etc...
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Has a new person looking to start a online business fairy hong as give me hope to move forward with my shore,because when I needed advice to better understand the process of the business fairy hong told by myside to better educate me about the business and sometimes people need advice from people with the knowledge of the business so I’m thankful for your help fairly hong god bless you
Out of stock problems are an issue with this company. I have not removed the products from my store but have changed their availability to pre-order only and notify the customer when they are in stock.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
William Wei at CJ has been great. he is very fast to respond and great to work with. Looking forward to woking with him again. Thanks!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I'am using this app and I feel satisfied with these suppliers specially Hellen where it is always beside you and give you all information's that you need for succeed...Thanks Cj, thanks Hellen
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Impressive Service and Customer Service
I have problem linked my CJ account with my store been settle very fast and a lot of help from Ayden (service agent) regarding any problem on my Store. You can source from Taobao and other big Chinese marketplaces if you can't find a product on their site. So, personally i'm really happy with my experience.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
I had a great experience with the customer service team, especially Zoey who went above and beyond to assist me with the issue I was facing. Zoey demonstrated excellent communication skills and was very patient in listening to my concerns, which helped her to fully understand the situation.
My agent Miya huang is really perfect, she solves all my problems very quickly, without her I don't know how I would do it, she's really an extraordinary agent, her work is perfect, she's reactive. I'm very satisfied
I've been using CJ for 6 months now and my experience has been very positive all things considered. They're always kind and responsive. Today I was helped on an important matter by Alina Liu and I wanted to thank her personally.
Cheers!