Reviews (8,945)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting business growth with competitive pricing and reliable shipping. The user-friendly platform simplifies order management, inventory tracking, and Shopify integration. A wide product range and personal agents enhance the experience, with agents like Carrie, Leon, Ken Yang, Krise Qi, Erica Zhang, and April Wang frequently commended for their responsiveness and issue resolution. The 'search by image' feature is useful, especially in fashion, though it needs improvement. Fast response times and reliable shipping contribute to a seamless dropshipping process.

June 14, 2023

My agent, Ben, has been extremely helpful in assisting me with my e-commerce site. Top-notch support with quick responses. Highly recommend.

FloatieFiesta
United States
About 1 month using the app
July 2, 2020

Good service. Both ZOEY and Nina Jin are great agents; they reply really fast and help every time I have an issue.

Gato Avenue
Greece
About 1 month using the app
CJDropshipping replied July 2, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 1, 2020

Recently started using CJdropshipping, and the difference between them and aliexpress is mindblowing. Easily the best dropshipping marketplace I've used, and Shicharl has been amazing at solving any issues that I had.

Delicats
Sweden
About 1 month using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 27, 2023

Customer service is really great. I just discussed the shipping rates and delivery times for the products that I were to order, and Niky's response was very fast. Also Niky explained about CJ fulfillment process when I struggle to launch first product. whenever I have question for dropshipping, I was able to ask to Niky without worries. she was always there to help me. I'm so happy with CJ Dropshipping experience so far.

Classential
Canada
About 1 month using the app
May 9, 2023

Due to being a new user I wasn't able to navigate the website properly and I stopped using it, the Mr. Foy messaged me on whatsapp and helped me through every question I had which has now brought me back to the website. I am very happy with how helpful Mr. Foy was.

My Store
Australia
About 1 month using the app
June 11, 2023

Paulo Huang was very patient (I am a novice seller) and assisted me with every question that I had. He made sure that I understood how to connect my products to CJ as well as how to change prices and choose the shipping methods. He also helped me to understand how the charges will work when placing an order. I appreciate his assistance.

Mintypoo
United States
About 1 month using the app
August 31, 2023

Support is always available! You don't even have to wait and can talk with an agent immediately. Freda Deng was very helpful and kind. The other Supprters are also great :)

Sileth
Germany
About 1 month using the app
July 26, 2023

Excellent service from the CJDropshipping assistant! The assistance provided was top-notch and extremely helpful. They were very knowledgeable and addressed all my queries with patience and clarity. I felt fully supported throughout the process and couldn't have asked for a better experience. 5 stars for their outstanding support and professionalism! Highly recommend working with them.

NexGenGood
Germany
About 1 month using the app
September 16, 2022

I had a rather special request and I was helped by Ada Qiu. This person did the necessary to make my wish come true. I am very happy with the service of CJdropshipping. I highly recommend the app

Chers-Bambins®
Belgium
About 1 month using the app
November 11, 2021

Collin Shao has been super supportive in answering complex and challenging questions. He definitely helped me in understanding CJ dynamics and helping me taking a decision. JC is definitely something I recommed.

pupperino.it
Italy
About 1 month using the app
CJDropshipping replied November 15, 2021

Thank you for your feedback! Your approval is our motivation.