Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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Good service to start your business, I used them 1 and a half year now to start all my dropshipping businesses, the shipping time is around 10-30 days depending on the destination and the price is really good. 4/5 stars.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Excellent app, 100% recommended for dropshippers, loved the service by Cherry Xu, excellent talented hard working team
The customer service is extremely fast and professional. I really appreciate that.
Thanks, Amy.
The best app if you are opening a Dropshipping business. The agent Nicky is so fast and lovely. I learn a lot of things with her and she was always helping me all the time.
I´m so grateful!!!!
I have been using cj dropshipping for 1 year now and I must say that it is a great platform, the customer service is really super, I recommend it !!!!
Thank you for your feedback! Your approval is our motivation.
I've talked to ''Michell luo'' for my product sourcing , She helped wonderfully about that, thanks to her and CJDropshipping
Alina Liu was awesome and has great customer service! She was very helpful and responded promptly to all my questions.
It's a great app, the customer service is amazing, they are available 24/7 and very helpful. The app is easy to navigate and learn,I'm very pleased! HIGHLY RECOMMANDED.
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
We have recently started, but I can say that Bird is very responsive and understanding. He always replies quickly and has a good sense of humour too! I look forward to working with them more and Bird in particular.
On 9/12/2021, I reached out to them because my Google Merchant account was suspended because of their API. I sent them the files through the in app messages. I was told by Box Chen within 2 days they should have an answer as to what happened. So fast forward Wednesday, September 15, 2021: Tried to reach out repeatedly within the app but no one responded last night. Not only did they not respond... I tried to submit a complaint and they blocked it. I took screenshots of everything I wrote for proof... and I will recored this complaint as well. My question to Shopify is why are Merchants allowed to take advantage of consumers like this and they do nothing to repair the damages they've caused to a shops Google account. I have spent months getting items and placing them in my store. That means I have spent more than 40 hours a week listing their items into my store.
Hi, we're sorry for the inconvenience to you. As we learned, it shouldn't have the problem if you're just using our Shopify app. Could you pls contact Shopify support for detailed information? Thank you for your patience.