Reviews (9,078)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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We have recently started, but I can say that Bird is very responsive and understanding. He always replies quickly and has a good sense of humour too! I look forward to working with them more and Bird in particular.
On 9/12/2021, I reached out to them because my Google Merchant account was suspended because of their API. I sent them the files through the in app messages. I was told by Box Chen within 2 days they should have an answer as to what happened. So fast forward Wednesday, September 15, 2021: Tried to reach out repeatedly within the app but no one responded last night. Not only did they not respond... I tried to submit a complaint and they blocked it. I took screenshots of everything I wrote for proof... and I will recored this complaint as well. My question to Shopify is why are Merchants allowed to take advantage of consumers like this and they do nothing to repair the damages they've caused to a shops Google account. I have spent months getting items and placing them in my store. That means I have spent more than 40 hours a week listing their items into my store.
Hi, we're sorry for the inconvenience to you. As we learned, it shouldn't have the problem if you're just using our Shopify app. Could you pls contact Shopify support for detailed information? Thank you for your patience.
I got a very informative conversation with Michell luo about IOSS decloration, thank you for clarifying my questions!
Thank you, Gina Ge, for your great work! I appreciate your help and look forward to continuing our collaboration.
Cj is a very great dropshipping app. Their customer service and communication is very fast and effective. My helped Chandy is always one call away and is quick-solutioned. You all should definitely check them out!
Awesome custome service by LULU Pang, i really recommend it! she always solve all my doubts at the moment
Thank you for your feedback! Your approval is our motivation.
I had an intriguing question regarding a ticket, but it became clear and quick when I spoke to Angel Li from the help desk.
CJDropshipping is one of the best suppliers you can ever find. Shipping times and cost of goods are extremely good. Customer support is on another level. If you get a concern, it can be fixed within minutes. The best part is, you get an agent assigned to you personally. I would like to shoutout Ceci Liu, one of the best agents I have ever spoken to. She helped with everything I had and helped me improve my business a lot.
If you are looking for a good supplier, but aren't sure who to pick, CJ is your choice.
Rebecca Zhang helped me a lot. Confirmed a lot of my questions and was super nice! I had some concerns and she cleared them right up!
Usé la aplicación para enlazar los pedidos de mi tienda con CJ, agradezco a Jarvan Shao su generoso y gentil apoyo, quien de manera paciente me ha orientado paso a paso durante el procesamiento de mi pedido. Lo recomiendo y la seguiré utilizando.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!