Reviews (9,041)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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WORST DROPSHIPPING AND UNETHICAL BUSINESS THEY ARE RUNNING. I AM SURPRISED HOW THEY ARE NOT SHUT DOWN. ORDERS TAKE OVER 10 DAYS PROCESSING AND THEY LIE ABOUT DISPATCHING THE ORDERS WHEN THE ORDERS ARE SITTING IN THEIR WAREHOUSE UNTIL YOU BRING IT UP AND SUBMIT A DISPUTE THEN THEY SHIP IT OUT AFTER 15-20 DAYS..SO IF YOU ARE LOOKING TO SKIP ALL THIS HEADACHE..PLEASE QUIT THEM NOW. OTHERWISE NO MATTER IF YOU HAVE BEEN DROPSHIPPING FOR A FEW MONTHS OR A FEW YRS IT WILL TAKE THEM ONLY A FEW DAYS TO RUIN YOUR BUSINESS
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
Alina Liu was awesome and has great customer service! She was very helpful and responded promptly to all my questions.
It's a great app, the customer service is amazing, they are available 24/7 and very helpful. The app is easy to navigate and learn,I'm very pleased! HIGHLY RECOMMANDED.
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
We have recently started, but I can say that Bird is very responsive and understanding. He always replies quickly and has a good sense of humour too! I look forward to working with them more and Bird in particular.
Cjdropshipping is a very convenient and fast service. Many products and very easily imported to your store. The managers are very kind and respond on time. One of them is Donna. She always helps me and facilitates my work with the cj. Thanks cjdropshipping!
I got a very informative conversation with Michell luo about IOSS decloration, thank you for clarifying my questions!
I had an intriguing question regarding a ticket, but it became clear and quick when I spoke to Angel Li from the help desk.
Cj is a very great dropshipping app. Their customer service and communication is very fast and effective. My helped Chandy is always one call away and is quick-solutioned. You all should definitely check them out!
Thank you, Gina Ge, for your great work! I appreciate your help and look forward to continuing our collaboration.
Awesome custome service by LULU Pang, i really recommend it! she always solve all my doubts at the moment
Thank you for your feedback! Your approval is our motivation.