Reviews (9,098)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

Edited February 23, 2022

CJ has been a great help drop shipping products, it is purely better than shipping from AliExpress. It is perfect to start off something, but once you get enough volume I recommend you get yourself a dedicated supplier. Overall CJ has been a great app and my point of contact Gina and Hugo have helped me immensely and getting a lot of my orders for fulfilled!

PICCK
United States
About 2 years using the app
CJDropshipping replied February 23, 2022

Thank you for your feedback! Your approval is our motivation.

October 1, 2020

I have been using CJ for half a year and I am very happy. My agent Cissy is the best. Always helps me with everything and solves everything very quickly. This is very important to me and I appreciate it. I recommend it!

Cozyyyhome.com
Poland
25 days using the app
CJDropshipping replied October 2, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 31, 2021

J’utilise CJ depuis 2 ans et je le recommande fortement ! Mes agents sont toujours disponible et à l’écoute quasiment toute la journée. Ils possèdent n’importe quelles produits à des prix assez attractif et des livraisons assez rapide

L'atelier du bola
France
25 days using the app
CJDropshipping replied May 31, 2021

Thank you for your feedback! Your approval is our motivation.

September 1, 2022

No duties, They dont send the invoice to customer, I can generate it myself. Perfect 24/7 support! Satisfied

DustStop
Slovakia
25 days using the app
May 26, 2021

Great app to find products that you like, Elena helped me with quick customer service and was very kind.

VISSERO
Sweden
25 days using the app
CJDropshipping replied May 26, 2021

Thank you for your feedback! Your approval is our motivation.

February 27, 2023

Great service! Chris Ou helped me with any kind of problem!
Support is very fast and has always a solution!

drcomfy
Switzerland
25 days using the app
July 1, 2023

Customer service is super helpful and honestly been such a lifesaver at times. Especially Kris, she's been amazing. Have been using for quite awhile at this point.

GlucoTracker
United States
25 days using the app
September 5, 2020

One of the CJ Agent that Cole chou is very patience and listening to my questions and try to help me solve it.

Joy Fiesta
Malaysia
25 days using the app
CJDropshipping replied September 7, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 31, 2021

Very helpful app with great chat service....My agent is very supportive and ready to assist me whenever I need her..... Thanks a lot

Wriixty
Morocco
25 days using the app
CJDropshipping replied August 1, 2021

Thank you for your feedback! Your approval is our motivation.

June 10, 2020

The app is really the best and essential for effective dropshipping !
As for customer service, I have rarely seen one like this: Always very fast and kind. Special thanks to Bianca for her responsiveness!

Japan at Home
France
25 days using the app
CJDropshipping replied June 10, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!