Reviews (8,979)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

May 18, 2023

It's amazing! I have many questions usually and support is quick and professional, Angel assisted me today and everything worked out fine! It was quick and pain-free experience!

Unique Find
Germany
19 days using the app
March 15, 2023

Great service and great communication from agents.

So far I haven't experienced any issues with products or delivery times, fulfilment has been quick and easy with constant updates. Can't complain.

Dozzze
United Kingdom
19 days using the app
November 5, 2020

I'm using this app for supporting my activity with Shopify. Cjdropshipping provides not only the best price, fast shipping, but the service support by staff is the best part. I have an agent for my account, Alisa Chen, she helps me a lot and all the time. When she is not available, I still can find help from other staff on the mainpage, so all problems, questions usually solved immediately. This is very important when you starting a new business. Must-have app.

Miaofit
France
19 days using the app
CJDropshipping replied November 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 15, 2023

I had an issue with orders synching and Luria Xie was very helpful in helping me solve the issue! Thank you!

The Artizan Shoppe
United States
19 days using the app
July 6, 2020

Great customer service provided by the agents. My agent have been very helpful in explaining things to me and getting me the answers I need really fast. Customer service wise 5 Star. App wise can be a bit confusing. Hoping that prices can be negotiated further down the road.

The Laptop Sleeve™
Singapore
Over 1 year using the app
CJDropshipping replied July 6, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 17, 2020

Wonderful Customer Service From CJ.
I am getting excellent help from my agent Peter Qi. He answers all my questions and very fast. I really like the support of CJ.

InvtechPro
Vietnam
19 days using the app
CJDropshipping replied September 17, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 6, 2020

Very good service. Thank you frank for your help. I really recommended this service to manage orders

ZAPPERR
France
19 days using the app
CJDropshipping replied July 6, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 20, 2023

As always they are so helpful especially Box Chen. I'm just new so I'm still figuring out a lot of stuff and processes. This is a bit overwhelming as first timer and good support is needed. So easy to connect with them within seconds. Thanks!

Scary Fake Corpse
Philippines
18 days using the app
Edited August 28, 2021

Connie Jin has been the best agent by far! She always goes above and beyond to help out with fulfilling our orders, and has excellent service and constant communication. Amazing service, thank you Connie!

Itty Bittie
Singapore
19 days using the app
CJDropshipping replied August 29, 2021

Thank you for your feedback! your approval is our motivation

July 13, 2022

Love this app so much. They provide great customer support and I'd like to give a special thank you to Ada qiu for being so kind and helping me out with any of my concerns.

Xtremeveinz
United States
18 days using the app