Reviews (8,823)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service, noting the responsiveness and helpfulness of its agents. It is recognized for its user-friendly interface that simplifies order and product management. Reviews frequently mention reliable shipping and fulfillment services, a wide selection of products, and the assignment of dedicated personal agents, which enhance the dropshipping process. Merchants appreciate the competitive pricing and high-quality products that contribute to healthy profit margins. Additionally, the app offers robust tools for product search and inventory management, making it particularly appealing to newcomers in the dropshipping industry.
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The app is great and Alan was super helpful. He walked me through orders and helped with all my inquiries related to fulfillment and custom photos. Thanks!!
Had help from Violet. Ever so helpful quick replies and got right to the point. Sent videos so it was easy to understand and work with.
Worst every customer service. worst ever. they like to waste your time and do not care. they will lie on what they have in stock but in all reality it is at their suppliers warehouse not cj warehouse and it will take up to 5 days to get it to cj then another 3 days to get it shipped out and then another 15 days to get to your customer. scum bags lies. they never says this info on the product page. scums
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
I would recommend this app to everyone it’s easy to use access to all info you need and an excellent service on customer support thanks to @Christina online agent good service
I give this app zero stars. I would never recommend to anyone. They never update inventory stock and have screwed up so many of my orders.
Hi, thanks for your feedback. There are two types of inventory: CJ inventory refers to products in CJ warehouses worldwide while factory inventory refers to products from cooperated factories of CJ. If you have doubts about the inventory, you can contact your agent for the latest status. Thank you for your patience.
Initially it was easy. Especially when adding products. It was a breeze. They still have some internal flow adjustment that they need to do in terms of pod and custom packaging but because they have a great support team, it all worked out it in the end. I gave 4 stars because I know they can do better and they are improving by the day!
Thank you for your feedback! Your approval is our motivation.
Hi guys! Im new here. I find cj droppshiping from youtube and i love it so mch! Thank you for the help. 5 stars easy
I recommend this app! Most sellers find the difficulty to solve shipping issue from chinese vendors. CJ so far is the best solution i got as it is like the combination of oberlo + aliexpress, just like the chinese say: "one line dragon service". I can now source anything i like to sell and with the help from personal agent Gina Ge, she helps me to make sure all our ends (seller) is perfectly established and setup. It's great!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Funktioniert einfach nicht, man will sich anmelden aber man wird nur auf die Anmelde Seite geschickt und fertig. Egal was man anklickt es funktioniert nicht, mit Shopify verifizieren funktioniert auch nicht.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
I can TRULY say that Roxane went above and beyond to help me with placing my first order. She was very patient and knowledgeable, and was able to make this process as smooth as possible for me. I don’t want to use anyone else besides her. She is great at her job and was very professional. I highly recommend her.