Reviews (9,137)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

June 23, 2023

Highly recommended.
The customer service is super.
Arlene helped me and she is super kind and helpful.

Smile Shipping
Suriname
27 days using the app
July 19, 2023

Very helpfull.
Creda Li....you are the best!!!
Amazing help with my first orders and quick responce!!

LiliFlex
Greece
27 days using the app
October 30, 2020

I like, just the best service compared to others. I hope that in the future this will continue while improving services even more because I believe in CJ's ability to excel even more. Thank you, go ahead with your eyes closed.

CutePlaid™
France
27 days using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 30, 2022

I use CJ daily, the app was easy to connect with my shopify. My agent estelle is amazing, i have had 3 agents since starting with CJ, estelle is by far the best. Nothing is too much trouble for her. thank you Estelle

Pleasures and Sins
United Kingdom
27 days using the app
June 13, 2023

I've had a problem 'cause of my limited experience about the app , Lydia helped about that and thanks to her I've solved the problem , Also she is kind and patience

Beauty Nirvana
United Kingdom
27 days using the app
September 12, 2023

Erica is very helpful with answering all my questions in a timely manner!

Rollie Neck™
United States
27 days using the app
March 8, 2023

I was facing an issue with regard to delivery time. Alan Yang helped me a lot. Very satisfied with his support.

Try Modest Limited
United Kingdom
27 days using the app
October 3, 2023

Nice work nice manganites eist or west.cj is the best.

shah.g
United Kingdom
26 days using the app
March 24, 2023

Violet was amazing she was so patient and nice I was actually shocked by their costumers service I can’t wait to start working with them I highly recommend
And once again thanks violet your the best!

Moon Beauty
Israel
27 days using the app
May 15, 2023

I'm having a good experience so far. Big thanks to Cheria for helping me with some questions about a product!

DwellTrends
United States
27 days using the app