Reviews (9,736)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive selection of high-quality, competitively priced products and its user-friendly interface that simplifies product and order management. They value the reliable shipping, efficient fulfillment, and seamless Shopify integration, which aid in scaling businesses. The customer support is also highly praised for being responsive and helpful, providing quick issue resolution and valuable business insights.

March 7, 2023

Thanks to Sian Liang that helped me in every question I had , very fast reply , thank you............

Buy Trend Shop
Greece
3 days using the app
October 23, 2023

I had a great experience with the app and with Doria from as my customer service agent. She was really professional, answered immediately my questions, and was super friendly.I deffinitely recommend the app too.

Homelizio
Greece
3 days using the app
May 11, 2023

there was a very helpful girl who helped me find the product, thanks to her I found it. Her name is Lea Zhang

FingerStrength
Italy
3 days using the app
December 4, 2023

As a recent graduate delving into the world of ecommerce for the first time, I was initially apprehensive. However, my experience with CJdropshipping has been nothing short of impressive. Their platform is user-friendly and intuitive, making it easy for newcomers like me to navigate.

My interaction with their representative, Mango, was particularly noteworthy. Mango was professional, knowledgeable, and incredibly helpful, providing prompt and detailed responses to all my queries. This level of customer service truly exemplifies CJdropshipping’s commitment to customer satisfaction.

However, I do hope to see improvements in their shipping prices in the future to make their services even more accessible.

I highly recommend CJdropshipping to anyone venturing into ecommerce. A well-deserved 5-star rating for their excellent service and quality products hopefully!

Keep up the great work, CJdropshipping, and a special shout-out to Mango for making my experience a memorable one!

DogsPosh.com
United Arab Emirates
3 days using the app
October 3, 2023

Fionnula is very competent, I recommend CJ's services.

StretchPro
France
3 days using the app
January 9, 2024

Best Dropshipping App!

Niniis
Germany
3 days using the app
August 26, 2023

Nice App With Good themes And Excellet Managers to help !!
Cristina Is A lifesave as she Helped me Out eith all my difficulties in Dropshipping. Helped me to clear all my queries. Really Appreciate It !!
Need Services like this !!

FusionWrist
India
3 days using the app
November 3, 2023

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved.

Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues.

I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.

Opulence Emporion
United States
3 months using the app
January 10, 2024

Great Experience and customer service! Luria Xie helped me fix my issues with POD in just a few minutes

NostalgiaFrame
Italy
3 days using the app
December 15, 2022

Best dropshipping platform by a mile! What sets it apart is the absolutely spot on 24/7 customer assistance. I'd like to thank Cristina in particular for her patience and understanding.
Hopefully to many years of working together, cheers!

Andrea

fluff
Italy
3 days using the app