Reviews (9,540)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

August 10, 2021

Mango Hu has been an amazing agent for me so far. She has been working so hard to source me the best products and helps me with any issues, queries or ideas. Fantastic agent and a fantastic service CJDropshipping offer. Highly recommend it to anyone who is looking to level up their fulfilment process.

Fynie
United Kingdom
3 months using the app
CJDropshipping replied August 10, 2021

Thank you for your feedback! Your approval is our motivation.

August 3, 2020

I have been using CJ for a while now.
I'm shocked how easy to use it is and how good the team of CJ is to help me with all my questions and problems.

Noordtuin
Belgium
3 months using the app
CJDropshipping replied August 3, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 16, 2020

I just started dropshipping and I chose to work with cjdropshipping really I am very satisfied with their team which helps me a lot they are listening They answer all the questions I can say that they made me easier life

COLVACTEK
United Kingdom
3 months using the app
CJDropshipping replied June 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 13, 2023

The best experience as a dropshipping platform. My agent, Surind, is very much present and helpful. I really can count on his support, when something arises. Person with a very deep knowledge on his field. I can only recommend CJdropshipping to anyone.

Shopporama.com
Switzerland
3 days using the app
June 30, 2021

Super fast Customer support service They solve problems very quickly. I love the all the services. Cj dropshipping is osm

FLUMERIA
India
3 months using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

November 4, 2021

I started working with CJdropshipping because of fast shipping times. The website is a little bit complex but with great 24/7 support, no questions remain unanswered. You get access to agents and Matin Mao helped me a lot in this journey

MouseHous
Türkiye
3 months using the app
CJDropshipping replied November 7, 2021

Thank you for your feedback! Your approval is our motivation.

April 14, 2021

Im very happy with CJ dropshipping! works really well but most importantly my agent Wendy Yuan is very helpful. Always making things easy for me and helping me when she can. Overall very satisfied

Aus Home Basics
Australia
3 months using the app
CJDropshipping replied April 15, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

October 12, 2023

Horrible experience. Full of delays and bad information resulted in very angry customer, chargebacks, bad review spams.

If I could give 0 star I would.

Had 3 problems with them when it came to bad information the worst one is as follows. I ordered a product wihch was stuck in transit and had a invalid last mile tracking number. After asking them whats happened they gave me a random one which was created on the day and hasn't moved for 2 months. After talking to support for over 2 weeks they kept just saying wait and after complaining to them they told me to open a ticket. The ticket took 2 more weeks of them saying wait and after complaing to them they told me to get the refund I need to open a dispute. Finally after opening a dispute I though it would be fast. But no I was wrong after 2 more weeks they are just message me "sorry, we're still waiting" after everything i ask.

GoodYouCo
United Kingdom
3 months using the app
April 20, 2021

Amazing customer service (Cecil) very helpful, always there when I need assistance, fixed problem quick

Signan
United States
3 months using the app
CJDropshipping replied April 20, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

July 19, 2023

CJ drop shipping is very perfect! Their customer service is top-notch. Elsa tong the very best agent I have met online, so calm and answers all your questions with solutions.
You guys are the best.

Master wears
Nigeria
3 months using the app