Reviews (9,539)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

July 18, 2023

It's a bit of a learning curve setting everything up but overall my experience so far has been very good. Customer service is also fast and my agent Bin Han has answered all my questions pretty much immediately. I also ordered a variety of items to check on the shipping/processing times, and they were within their estimated range. They were packaged well and came without the shipping prices/receipt which is what you'd need for drop shipping. Just a few other things to mention...
- I have not tried other drop shipping providers and my site is not live at the time of writing this.
- The product prices when you buy directly on the CJ site are in USD and you don't see that on the checkout and the invoice doesn't mention it either. (only figured that out after looking at the price difference on my bank statement. I live in Canada)
- Check multiple sources on google (reverse image search) for product reviews before listing them to ensure the quality. There is a place for people to leave reviews on the CJ site, but for less popular products there are sometimes few to none.

My Store
Canada
27 days using the app
Edited November 1, 2021

Je recommande vraiment CJdropshipping, c'est le top du top, Joey Zhu est mon agent et elle est vraiment à l'écoute et super sympathique ! J'adore !

ScandinaveTadeco
France
27 days using the app
CJDropshipping replied November 1, 2021

Thank you for your feedback! Your approval is our motivation.

May 29, 2023

Bonnie Gu, excellent service, very fast response, really proffesional and really kind, everything perfect.

smithen
Italy
27 days using the app
November 17, 2023

CJDropshipping really changed the game for me. My agent Bin Han has always been there to help me across my journey, Cant thank him enough :)
I would definitely recommend CJ to anyone in ecommerce.

Strasznie.pl
Poland
27 days using the app
April 21, 2021

Very Great support. Very reactive, very helpful and very concerned. I highly recommend CJDropshipping for their support !!!

Techno-connecté
Canada
27 days using the app
CJDropshipping replied April 21, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

June 23, 2023

Highly recommended.
The customer service is super.
Arlene helped me and she is super kind and helpful.

Smile Shipping
Suriname
27 days using the app
July 19, 2023

Very helpfull.
Creda Li....you are the best!!!
Amazing help with my first orders and quick responce!!

LiliFlex
Greece
27 days using the app
October 27, 2023

I wouldn't suggest using this platform. The prices are much higher compared to AliExpress or Xendrop. Shipments are consistently delayed, and about 70% of the time, they request additional money for shipping after you've already paid the initial shipping cost. They seldom issue refunds for order problems, and they even blocked my account when I tried to dispute a payment after they repeatedly refused to refund me. Now, I'm switching to more professional and superior platforms.

Blak Hom
United States
About 2 years using the app
October 30, 2020

I like, just the best service compared to others. I hope that in the future this will continue while improving services even more because I believe in CJ's ability to excel even more. Thank you, go ahead with your eyes closed.

CutePlaid™
France
27 days using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 30, 2022

I use CJ daily, the app was easy to connect with my shopify. My agent estelle is amazing, i have had 3 agents since starting with CJ, estelle is by far the best. Nothing is too much trouble for her. thank you Estelle

Pleasures and Sins
United Kingdom
27 days using the app