Reviews (9,539)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.
Refine
-
By rating
It's a bit of a learning curve setting everything up but overall my experience so far has been very good. Customer service is also fast and my agent Bin Han has answered all my questions pretty much immediately. I also ordered a variety of items to check on the shipping/processing times, and they were within their estimated range. They were packaged well and came without the shipping prices/receipt which is what you'd need for drop shipping. Just a few other things to mention...
- I have not tried other drop shipping providers and my site is not live at the time of writing this.
- The product prices when you buy directly on the CJ site are in USD and you don't see that on the checkout and the invoice doesn't mention it either. (only figured that out after looking at the price difference on my bank statement. I live in Canada)
- Check multiple sources on google (reverse image search) for product reviews before listing them to ensure the quality. There is a place for people to leave reviews on the CJ site, but for less popular products there are sometimes few to none.
Je recommande vraiment CJdropshipping, c'est le top du top, Joey Zhu est mon agent et elle est vraiment à l'écoute et super sympathique ! J'adore !
Thank you for your feedback! Your approval is our motivation.
Bonnie Gu, excellent service, very fast response, really proffesional and really kind, everything perfect.
CJDropshipping really changed the game for me. My agent Bin Han has always been there to help me across my journey, Cant thank him enough :)
I would definitely recommend CJ to anyone in ecommerce.
Very Great support. Very reactive, very helpful and very concerned. I highly recommend CJDropshipping for their support !!!
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
Highly recommended.
The customer service is super.
Arlene helped me and she is super kind and helpful.
Very helpfull.
Creda Li....you are the best!!!
Amazing help with my first orders and quick responce!!
I wouldn't suggest using this platform. The prices are much higher compared to AliExpress or Xendrop. Shipments are consistently delayed, and about 70% of the time, they request additional money for shipping after you've already paid the initial shipping cost. They seldom issue refunds for order problems, and they even blocked my account when I tried to dispute a payment after they repeatedly refused to refund me. Now, I'm switching to more professional and superior platforms.
I like, just the best service compared to others. I hope that in the future this will continue while improving services even more because I believe in CJ's ability to excel even more. Thank you, go ahead with your eyes closed.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I use CJ daily, the app was easy to connect with my shopify. My agent estelle is amazing, i have had 3 agents since starting with CJ, estelle is by far the best. Nothing is too much trouble for her. thank you Estelle