Reviews (9,409)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

Edited July 9, 2020

It is great, the help center was really helpful and if you have question just ask they will help you with everything.

Café Dulié
Spain
22 days using the app
CJDropshipping replied July 9, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 19, 2023

La atenció al cliente es muuuuuy buena. Chris Ou me ayudó mucho. Las respuestas son más rápidas que en otros canales de compra y venta, y entienden lo que significa atender un problema con mucha distancia de por medio. Siempre te tratan con paciencia y atienden todas tus dudas, además, conocen bien la plataforma donde trabajan.

fitnesswomen.es
Spain
22 days using the app
May 25, 2020

I am using the app to find new products and dropship wordwide. Great prices, great service. 5 stars.

Two Happy Paws
United States
22 days using the app
CJDropshipping replied May 25, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 22, 2020

Awesome app, customer service is on-par. Love it, Bianca was very helpful!!! Thank you very much CJ, wouldn't be where I am today without this app.

thephoneholdershop
Australia
22 days using the app
CJDropshipping replied October 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 2, 2022

Excellent customer service! I was stuck with an issue for hours and Ada was solved it within minutes.

Pristine Buy
Netherlands
22 days using the app
May 17, 2023

I find some of the other folks comments offensive. CJdropshipping has been the greatest company to work with. Always there and always so helpful. I am sorry but I have nothing ill to say about this company at all. I hope all the positive reviews for this place over take the bad ones. It takes effort folks to succeed. Keep up the great work CJdropshipping, your work doesn't go unnoticed. Thank you and I wish you all the best.

Bee Kind Sweet Finds
United States
22 days using the app
October 7, 2022

Mango has been really helpful with any questions I had about products (as well as other representatives). So far, I've had a good experience.

Of Earth & Eve
United States
22 days using the app
June 10, 2022

Still getting used to this service, but has been much cheaper and I love the ability for custom packaging. Thanks Remi for all your support.

Raspberry Stationery
Australia
22 days using the app
March 20, 2023

Hi,

I just staring using CJ's dropshipping company as my supplier and so far I am receiving great support from Phoebe Lin. She has answered all of my questions accurately. The platform is user friendly and I look forward to a successful selling long-term relationship with CJ's dropshipping.

Thank You,

Veronica Giaquinta

smartfatburners.com
United States
22 days using the app
Edited January 16, 2023

I can’t give a good review to this app, the order never was delivered as described.
I had the app for almost 12 months here is the problem:

1. Shipping label is created 24 to 72 After the order was placed, but the item is handed in 7 days after the label was created to the carrier, creating a false expectation to the client of a delivery withing 5 to 7 days. All the placed orders took more than 20 days to be delivered to the client. As a result you have a long listing of costumer asking for their orders and bad reviews in your store.
2. Some of the orders never left the warehouse and when you checked the status of the order you realized that you have a ticket opened by CJDropshipimg to charge you more for the paid shipping. As a result you have a huge profit lost or new debts.
3. Some of the item was never delivered because was out stock, but the inventory never was updated in your store, causing bad reviews in your store.

I would never recommend this business relationship to anyone, I really regret installed the app and put my confidence in people who don’t care about your business.

787pampao, Inc.
United States
Over 1 year using the app
CJDropshipping replied January 15, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.