Reviews (8,975)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.
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If you want to lose your business and get constant bad reviews, just use the CJ Dropshipping app. I've had enough! After placing an order, you find out a week later that the product is out of stock. This has happened six times, damaging my business significantly. I am extremely disappointed.
The communication between myself and my agent (Bonnie) was so helpful. They replied to my question immediately and provided useful advice. It made my job so much easier.
I was helped by Ken in customer service. He was quite expeditious and handled my call well as he understood my question and answered swiftly.
The first product I decided to dropship is being delayed by cj dropshipping by over a MONTH. All they can do is say sorry but not do anything to solve the issue. Truly a broken system. Would not recommend.
I experienced some frustration when attempting to place an order that turned out to be invalid. Despite being presented with videos to watch, I was unable to complete the order. Fortunately, Rebecca stepped in and promised to speed up the process of obtaining the product from her team. I am grateful for her assistance.
Great app, much better than oberlo.... super helpful 24/7 staff available. cheers to Jessie Xie for making the process super easy!
Thank you for your feedback! Your approval is our motivation.
i cant even log in this site has some major issues that need to be fixed. i would write about this issues in more detail but why waste time.
Dear Wild Life. Sorry for your bad experience. You can email your problems to your agent or support email. We can try our best to solve it. Have a nice day.
Flo Is An Absolute Fantastic assistance! Just by talking with Flo I feel More Confident in my work!
Do NOT waste your time and money with these guys! Worst customer support experience ever! They lie, the make empty promises, they blame each other, and never deliver. Their user interface is so ridiculously complex and ugly and useless! I wish I could give them -5 stars!! And Shopify has to do a better job vetting these apps AND managing them... that's part of their value prop. So, it turns we can not have more than one supplier app connected to a Shopify store, as we run the risk of those apps having access to orders placed for other apps. Case in point, among our CJ orders we found orders meant for Oberlo!
Hi, sincerely sorry for your experience. We will do better in the future. If you have any uncertainty, please contact us by email, support@cjdropshipping.com. Have a nice day!
I use it to find and list products.There are quite advantageous and reasonable products.Most importantly, there is someone from the team to help you.
Thank you CJ team.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!