Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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Horrible experience. Full of delays and bad information resulted in very angry customer, chargebacks, bad review spams.
If I could give 0 star I would.
Had 3 problems with them when it came to bad information the worst one is as follows. I ordered a product wihch was stuck in transit and had a invalid last mile tracking number. After asking them whats happened they gave me a random one which was created on the day and hasn't moved for 2 months. After talking to support for over 2 weeks they kept just saying wait and after complaining to them they told me to open a ticket. The ticket took 2 more weeks of them saying wait and after complaing to them they told me to get the refund I need to open a dispute. Finally after opening a dispute I though it would be fast. But no I was wrong after 2 more weeks they are just message me "sorry, we're still waiting" after everything i ask.
deserves 0 stars, worse app ever don't ruin your business with this app, they have no organization, and change the price of the product after I sold them so I had to cancel all the orders. never again........
Sincere sorry for your experience. We will email you if the price has changed. If you have any other questions, please feel free to contact your agent or us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
And CJ is always devoted to offer the best service and help every drop shipper from start to success. Best wishes!
CJdropshipping has very poor shipping service. I have placed an order 20 days ago and the estimated delivery time was 6 - 10 days. after 20 days of placing the order. I received a CJ ticket today saying that they do not have these colors. I have placed another order for 6 - 10 days delivery and after 8 days of placing the order. The order is still not shipped after 8 days. very disappointed. This will damage my customer service and my customers. Do not buy from Cjdropshipping
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
CJ drop shipping is very perfect! Their customer service is top-notch. Elsa tong the very best agent I have met online, so calm and answers all your questions with solutions.
You guys are the best.
Thanks to Stella for resolving my queries and handling the payment glitch for my orders. Was very patient and accommodating to my requests :)
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
I am very satisfied with the attendant Bonnie, she is very kind and polite, she helped me a lot. Thanks
J'ai commencé a travailler avec CJ Drop et mon sourcing n'étais pas identique à leur réponse, je l'ai ai contacté sur le chat et Ada Qiu a très bien gérer ma demande, leur fonctionnement est top.
Thank you for your feedback! Your approval is our motivation.
Cj is a very good platform for storing and shipping parcels around the world. A special thanks to my agent Aoki Gong who does an exceptional job as an intermediary. She is reactive, and finds solutions for me when I have problems. I recommend CJ.
when i try to sign in application with shopify , page send me the sign in page automatically. I cant sign in. can someone help me ?
Please contact us via this link and find your agent who will help with your doubts. https://api.whatsapp.com/send/?phone=19096360222
Lisa helped me so much!! Now i can start and sell my product.
She showed me the shipping lines, the best product and how to add it to my store.
Love her