Reviews (9,540)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

October 15, 2022

I was accompanied by Mary Li and her support was very helpful! Thank you very much! I highly recommend it!

IDHall
France
2 months using the app
January 30, 2023

Sita Cui was very helpful on Chat to resolve any issues. Sita was highly helpful, clear and quick.

The Chess Emporium
Australia
2 months using the app
January 15, 2023

Thank you Cristina for helping me sorting out issues that I had. Really fast response and kindly person.

Gioiels
Italy
2 months using the app
October 20, 2021

very satisfied about CJ Agent help , i got fast the answers i was asking ,very recommended ,,thanks regards Paulin

DORESMART
Sweden
2 months using the app
CJDropshipping replied October 21, 2021

Thank you for your feedback! Your approval is our motivation.

Edited November 27, 2020

have good agent service(wilian wei), very convenience & choose the goods I want, I have used it for a year, recommend it.

findagoods
Malaysia
About 2 months using the app
CJDropshipping replied November 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 29, 2020

I have been using CJ for a while. Cj is a amazing platform with customer centered service. Thanks to our agent Sharon for great ongoing support.

VERVE IVY
Australia
About 2 months using the app
CJDropshipping replied September 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 28, 2020

i love this company, I use cj for about 50% of my products and they offer competitive pricing and fast shipping! I also work with a customer service representative named Jenna Zhu! She helps me so much and responds to my questions very quickly and I really believe that she maks the experience I have working with CJ so much better! Thank you all so much for your help and good work in this space!

Plerng Por
United States
About 2 months using the app
CJDropshipping replied October 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 27, 2022

Fiona Xu, is the best customer service agent ever! She fixed any problems or questions you have. Fiona Xu is super helpful and patient, taking precious time to help. Thanks.

The iGlow
Australia
About 2 months using the app
December 6, 2022

Verygood app and fast delivery with best customer service i recommened it for you if you need to begin with dropshipping

Ermachic
United States
About 2 months using the app
Edited February 18, 2021

Customer service is really quick to respond. I've communicated with Peter, Helen, and Abby, and all have been great! Update: shipping times would be the main problem I'm experiencing, so luckily I did not scale. Pretty much all of my complaints are about shipping as it takes quite long to update (yes, it's clearly listed on my site). Many packages are sitting at the destination airport for over a week with no update, and CJ isn't really able to provide any further info.

Only Lights Co.
Canada
About 2 months using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!