Reviews (9,093)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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Der Support Mandy LU ist sehr hilfreich gewesen. Ich habe mit ihr auf Englisch gesprochen. Super App. Danke.
If a product sells out of your local warehouse, it wont update the stock feed to your site. It means that you can keep on selling the product only to then have to refund your customers.
I wanted to express my appreciation for the exceptional customer support I received from Suki Huang. Her professionalism, knowledge, and prompt assistance made my experience truly outstanding. Suki's commitment to customer satisfaction and clear communication set a high standard. She is a valuable asset to your team, and I look forward to continued positive interactions with your company.
I was very optimistic to use their service ...i googled a lot of reviews on trustpilot too ...people lost thousands of dollars near 50K orders burned in the flame ...i read shopify reviews to confirm such ..dont read the 5 stars ...they will destroy your business
Thanks for your feedback. You can place a sample order to test the product quality and shipping time. With any problems, you can also write an email to support@cjdropshipping.com or contact our online support for help. Chatroom: https://chat.cjdropshipping.com/?autoArtificial=1#/newChat We'd love to help you with your business.
My agent Erica was so nice and helpful and solved y issue with ease
My agent Remi helped me and made me feel more comfortable using this app. Thank you so much for this app!
very kind, best service and response time is very fast
This was my first time using the CJdropshipping app to fulfill an order. Alan Y., consultation representative, provided excellent service. He was very helpful with finding and connecting products to an order. The overall experience was terrific and look forward to continuing using CJ for future orders. Thank you!!! Tiffany M.
SCAM
no customer support
products dont ship
site doesnt work
its just a replicated alibaba page run by scammers
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
use them for all my dropshipping stores and the customer service is always on point!
Highly recommend!!