Reviews (9,357)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

March 23, 2021

Cj has great customer service and shipping times. What I like most is that they assign you a personal account manager. It's great having a point of contact when you are scaling.

Simplitone
United States
About 21 hours using the app
CJDropshipping replied March 23, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

November 7, 2022

Some of the shops on CJ are scam suppliers. When I brought this to CJs attention the deleted my account instead of resolving the issue.

PetArgees
United States
25 days using the app
CJDropshipping replied November 7, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

October 21, 2023

I recently began using CJdropshipping, and my experience with the service has left me feeling rather unsatisfied. The "account manager" assigned to me has not been very helpful, providing brief, uninformative responses to my inquiries. It's akin to conversing with an inexperienced individual who offers one-word answers and fails to guide me towards effective solutions.

Wigalaxy
United Kingdom
23 days using the app
July 16, 2020

I am really satisfied by the support, Wei is prompt to answer with right resolution. It is reassuring to start my shop with him.

tranquille-ete.fr
France
25 days using the app
CJDropshipping replied July 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 16, 2022

Saturn was extremely helpful and very knowledgeable. She was able to help me with all my questions very quickly. Great service!

Joli-Glo Maternity
Canada
About 19 hours using the app
July 31, 2020

CJ is a great app with top-notch customer service. A very special mention for Louie Shang who is always available to help and find solutions every time. Thank you Louie.
Bruno D.

Ellederma™
Portugal
25 days using the app
CJDropshipping replied July 31, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 10, 2020

The app is really the best and essential for effective dropshipping !
As for customer service, I have rarely seen one like this: Always very fast and kind. Special thanks to Bianca for her responsiveness!

Japan at Home
France
25 days using the app
CJDropshipping replied June 10, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 15, 2020

the best support I could have, thank you very much Khloe Deng and all her colleagues who advised me

Secret Instant Lift
Morocco
24 days using the app
CJDropshipping replied July 15, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 20, 2023

Bin Han is the best. thank you

Sclipire
Egypt
About 18 hours using the app
November 12, 2023

Cj is the best site for dropshipping, and with very good support, Berry helped me answer all my questions!

My Store
United States
About 18 hours using the app