Reviews (9,357)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

November 23, 2020

I had the chain of working with Danny Xiang who is super professional. I got my answer quickly. I would like to work more often with competent people like him

Baby Brume
France
15 days using the app
CJDropshipping replied November 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited January 8, 2022

Unreliable people, please run away from this. So many one star reviews that they are asking starters like to rate them with 5 starts even though they are not solving any doubts.

Boots Camp
Spain
13 days using the app
CJDropshipping replied January 6, 2022

Thanks for your feedback. We're always trying to solve problems for customers. With any doubts, you can talk to your agent, submit a ticket or write to support@cjdropshipping.com to find a solution. Thank you for your patience and your support to CJ.

February 6, 2020

Very good and fast help and very good employees!
Can I recommend everyone. Very fast service.

best reards
Christian

MrKnee
Austria
14 days using the app
October 20, 2022

Very bad service, the order was dispatched unsuccessful and do not have any notice and they was not responsible for it. Very disappointed.

Relevers
United States
13 days using the app
CJDropshipping replied October 20, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

May 29, 2020

Thanks for this platform. saved my time and made me make more money, and I no longer have to deal with those annoying logistics problems! Thanks to my agent Curry.

OnlyCrate
China
14 days using the app
CJDropshipping replied May 29, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 19, 2020

I really like CJ's services! The best thing is that you can always live chat with their very nice and helpful customer service team. Special thanks to Jenna Zhu!

Smart Spine Care
Germany
14 days using the app
CJDropshipping replied October 19, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 30, 2023

I experienced prompt and efficient assistance from Ms. Amy during my consultation. She aided me in obtaining the necessary information for my product quickly and effectively. Her professionalism and direct approach were greatly appreciated.

Cresselia
United States
About 10 hours using the app
May 10, 2021

do not work with this company, they are crooks and liars, the whole experience was disgusting, Hugo Hu was our account manager, told us incorrect wrong information, wasted our time, took ages to reply, when he did he was rude,all he can say is LMAO.. shopify should not work with this company, no one should, we will dedicate time to making sure others know how bad they are on every social platform we can,

thatsadeal.com.au
Australia
14 days using the app
October 5, 2020

Im currently using the app to source products, their representatives are very attentive and quick to respond

Recordet
United States
13 days using the app
CJDropshipping replied October 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 7, 2020

Amazing service, Mr Jarvan is very professional and kind. I'm going to recommend Mr Jarvan and CJDropshipping to my friends.

Neon Mask X™️
Italy
13 days using the app
CJDropshipping replied October 7, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!