Overall rating Based on 2784 reviews
Blossom Lane Cards & Gifts
We have used this app for some time now and it is so easy and straightforward and does exactly what it says it will do. It integrates with our site well and gives us easy options for our customers to personalise the products we sell. I have contacted customer support on a few ocassions to ask some specific questions and they are always quick to respond. Highly recommended to all. Great peice of kit.
Personally Yours Accessories
So I am giving it 1 star because it cost me some big money on a customer. Some time ago I reached out to the support team to explain that when a customer checks out they are allowed to remove items associated to the options and leave the options behind.
I had a customer customize a product with a name, they removed the product with the cost but left the customization part which had an additional cost.
Support explained that this is by design and customers can remove the products. If I needed the items to stay I should use another product as they cannot do that.
Not a way to keep customers!
I will say this, if the product did NOT do what I explained above I would give it 5 stars as it is amazing.
Kutuda Sanat Var
It is an easy to use app which does exactly what it says and it is highly and undoubtedly recommended.
I use this app on all of my stores. I’m very satisfied and even happier with the customer service!!
Great service! They have a live chat and I've got help with my issues very quickly!
Great functionality and fast support. Does everything I need it to. Our business is custom heavy, so this saved us a lot of developmental cost.
Debart Designs Embroidery
I have been using Infinite options for a while now and love it. Ran in to some trouble with using the bundle option on my website but Matt quickly came up with a fix for me.
Infinite options quickly and easily me past Shopify's 100 variant limit. Also very quick and helpful support.
Bon Vivant Gift Boxes
It took us forever to find a forms app with conditional logic, but Infinite Options is perfect. And so happy that they added the datepicker option!
Avalon and Ninth
So pleased with this app and customer service. Installation happens so quickly. Emails are answered promptly. Requests for subsequent installs on other themes are handled quickly. As for the app, it meets all of my needs. It is so nice to have something to give many options to my customers. Well worth the money every month!