Infinite Product Options
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (2,411)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for enhancing product pages with complex customizations and upsells, boosting average order value. It's ideal for custom-made orders and inventory tracking, handling infinite combinations and variant options. The app is praised for its intuitive use, reliable performance, and seamless Shopify integration. Merchants commend the responsive live chat support, which excels in setup and customization assistance, enabling creative shopping experiences with conditional logic.
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I've had Infinite Options for the last 5 years and it has been a HUGE help in my shop. Not sure how I would list all my options in a clean way without it. Love it!
5 years and still going! So glad Infinite Options has been such a big part of keeping your shop running smoothly. Thanks for the review!
I absolutely love the app, Infinite Product Options! I have been using this app for over 7 years. My Shopify Store would not be as awesome if I did not have this app product! I must mention that their Customer Service is SO GREAT! Thank you so much for what you do for my business.
Kevin and Nancy Hall with dogsRtreed
7 years, that means the world to us! So glad Infinite Options has been a part of your store's success. Kevin and Nancy, thank you for the kind words and continued support!
This app is great for allowing an infinite number of combinations on products. The only complaint I have is how that data is translated on the back end in packing slips or receipts. It is not always easy for people to understand, and can be frustrating to make sure you get the right thing depending on how the options are laid out on the packing slip. Support is great and responsive, and the interface is easy to set up. If you do get suck and support is offline, the help documents and videos have been able to fill the gap when needed for me. I haven't come across something I couldn't do with a little support and the help documents.
Thanks for the honest feedback! Glad support and the help docs have been able to fill the gap. The packing slip formatting is something we'd love to improve, so we appreciate you flagging it!
This is the only app I've tried that works for my situation, and customer service has been fast and friendly. When I accidentally deleted the app customer service was very quick to restore all my settings so that I didn't have to re-do hours of work.
So glad we could save the day on that one! Fast, friendly support is what we aim for. Thanks so much for the kind words and the 5 stars!
This app constantly doesn’t work for our customers. For a website like mine that relies on things like this to personalise I’m having messages from customers every single day saying there’s no where to leave a name or pick from the colours etc because the app doesn’t load/ work. Being told by support it’s too many browsers open or to keep refreshing the page etc that’s not the issue, and its highly unprofessional when i have to tell customers to keep refreshing. I try on my end and the same thing happens. Im losing customers and sales because of them not understanding how to leave names.
We're sorry to hear this has been an ongoing issue. We really want to get this resolved for you. If you could approve our collaborator request, our team can jump in and get this sorted quickly!
Customer service is knowledgeable, quick and kind!
Knowledgeable, quick, and kind, we'll take it! Thank you for the great review.
I have used this app for years and it has been wonderful! Simple to use and gets the results I need for my products.
Years of use and still going strong, we love hearing that! Thank you for the review!
Had an issue getting setup, but they helped me right away and it works great!
Happy we could get you sorted quickly! Glad it's all working well now. Thanks for the 5 stars!
I've been using this app for years. It does all I require and so much more. It's very easy to use.
Years of use and still going strong, we love hearing that! Really glad it continues to tick all the boxes for you.
Pricing on option values are not reflecting price changes. You have to go in and do it manually.
