Infinite Product Options

Infinite Product Options

Reviews (2,459)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing product pages with complex customizations and upsells, boosting average order value. It's ideal for custom-made orders and inventory tracking, handling infinite combinations and variant options. The app is praised for its intuitive use, reliable performance, and seamless Shopify integration. Merchants commend the responsive live chat support, which excels in setup and customization assistance, enabling creative shopping experiences with conditional logic.

May 8, 2026

Pricing on option values are not reflecting price changes. You have to go in and do it manually.

Digilube Systems
United States
Over 2 years using the app
ShopPad Inc. replied July 6, 2026

Sorry to hear that's been causing extra work! Reach out to our support team and we'll get it sorted for you.

June 29, 2026

This app has made it so I can track my inventory and more variants for my wood designs and tumblers. It is pretty easy to use. I had a bit of an issue when I changed themes but they fixed the next business day. Highly recommend.

Cactus Air Designs
United States
5 months using the app
ShopPad Inc. replied June 30, 2026

We're so glad Infinite Options is working well for you and happy we got the theme hiccup sorted out fast!

May 20, 2026

This is the only app I've tried that works for my situation, and customer service has been fast and friendly. When I accidentally deleted the app customer service was very quick to restore all my settings so that I didn't have to re-do hours of work.

Felix & Oscar's
United States
3 months using the app
ShopPad Inc. replied May 26, 2026

So glad we could save the day on that one! Fast, friendly support is what we aim for. Thanks so much for the kind words and the 5 stars!

April 21, 2026

This app is great for allowing an infinite number of combinations on products. The only complaint I have is how that data is translated on the back end in packing slips or receipts. It is not always easy for people to understand, and can be frustrating to make sure you get the right thing depending on how the options are laid out on the packing slip. Support is great and responsive, and the interface is easy to set up. If you do get suck and support is offline, the help documents and videos have been able to fill the gap when needed for me. I haven't come across something I couldn't do with a little support and the help documents.

Erin.Lane Bags
United States
9 months using the app
ShopPad Inc. replied April 28, 2026

Thanks for the honest feedback! Glad support and the help docs have been able to fill the gap. The packing slip formatting is something we'd love to improve, so we appreciate you flagging it!

July 3, 2026

They got back to me very quickly and resolved my issue within the same day. Highly recommend!

Ward Boards
United States
Over 9 years using the app
ShopPad Inc. replied July 6, 2026

We're so glad our team could help resolve things quickly! Thanks so much for the kind words and the recommendation.

June 30, 2026

does exactly what i need and the customer service is excellent - they got onto my issue straight away and sorted it out no problems

Bagstock & Bumble
United Kingdom
Over 8 years using the app
ShopPad Inc. replied July 2, 2026

Thank you so much for this! We love hearing that our support team jumped on your issue fast, that is exactly the experience we aim for.

July 5, 2026

it is hard to navigate to changing option sets from home

K and N Designs
United States
Over 7 years using the app
ShopPad Inc. replied July 6, 2026

Sorry to hear navigation has been a pain point! Reach out to our support team and we'll help get you to where you need to be faster.

July 2, 2026

its now more confusing to update options ive had to log into my mac to do it.

bahamalashes
United Kingdom
Over 7 years using the app
ShopPad Inc. replied July 6, 2026

We're sorry to hear that! We'd love to help make things easier. Reach out to our support team, and we'll get it sorted for you.

July 10, 2026

I'm liking the new setup for the options set! It looks more user-friendly. Thank you! I love being able to offer more variants/options as well as add custom fields for products. Appreciate it!

Shine Sticker Studio
United States
About 6 years using the app
ShopPad Inc. replied July 13, 2026

We're so glad the new setup is hitting the mark! Love hearing that the extra variants and custom fields are making a difference. Thanks for the review!

June 23, 2026

This app is excellent and very helpful for adding product options to my Shopify store. It is easy to use and works really well for custom products. The support team is also amazing — they are responsive, professional, and very helpful whenever I need assistance. Highly recommended!

THE CERTIFICATE HUB
Saudi Arabia
15 days using the app
ShopPad Inc. replied June 24, 2026

We're so glad Infinite Options is working well for your custom products! Our support team loves hearing this!