Infinite Product Options

Infinite Product Options

Reviews (2,426)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing product pages with complex customizations and upsells, boosting average order value. It's ideal for custom-made orders and inventory tracking, handling infinite combinations and variant options. The app is praised for its intuitive use, reliable performance, and seamless Shopify integration. Merchants commend the responsive live chat support, which excels in setup and customization assistance, enabling creative shopping experiences with conditional logic.

May 7, 2026

I've had Infinite Options for the last 5 years and it has been a HUGE help in my shop. Not sure how I would list all my options in a clean way without it. Love it!

Extinction Level Event
United States
Almost 4 years using the app
ShopPad Inc. replied May 12, 2026

5 years and still going! So glad Infinite Options has been such a big part of keeping your shop running smoothly. Thanks for the review!

March 25, 2026

I absolutely love the app, Infinite Product Options! I have been using this app for over 7 years. My Shopify Store would not be as awesome if I did not have this app product! I must mention that their Customer Service is SO GREAT! Thank you so much for what you do for my business.

Kevin and Nancy Hall with dogsRtreed

dogsRtreed
United States
Over 4 years using the app
ShopPad Inc. replied April 7, 2026

7 years, that means the world to us! So glad Infinite Options has been a part of your store's success. Kevin and Nancy, thank you for the kind words and continued support!

April 21, 2026

This app is great for allowing an infinite number of combinations on products. The only complaint I have is how that data is translated on the back end in packing slips or receipts. It is not always easy for people to understand, and can be frustrating to make sure you get the right thing depending on how the options are laid out on the packing slip. Support is great and responsive, and the interface is easy to set up. If you do get suck and support is offline, the help documents and videos have been able to fill the gap when needed for me. I haven't come across something I couldn't do with a little support and the help documents.

Erin.Lane Bags
United States
9 months using the app
ShopPad Inc. replied April 28, 2026

Thanks for the honest feedback! Glad support and the help docs have been able to fill the gap. The packing slip formatting is something we'd love to improve, so we appreciate you flagging it!

May 20, 2026

This is the only app I've tried that works for my situation, and customer service has been fast and friendly. When I accidentally deleted the app customer service was very quick to restore all my settings so that I didn't have to re-do hours of work.

Felix & Oscar's
United States
3 months using the app
ShopPad Inc. replied May 26, 2026

So glad we could save the day on that one! Fast, friendly support is what we aim for. Thanks so much for the kind words and the 5 stars!

June 23, 2026

This app is excellent and very helpful for adding product options to my Shopify store. It is easy to use and works really well for custom products. The support team is also amazing — they are responsive, professional, and very helpful whenever I need assistance. Highly recommended!

THE CERTIFICATE HUB
Saudi Arabia
15 days using the app
ShopPad Inc. replied June 24, 2026

We're so glad Infinite Options is working well for your custom products! Our support team loves hearing this!

May 22, 2026

Customer service is knowledgeable, quick and kind!

Helen's Wines
United States
Over 7 years using the app
ShopPad Inc. replied May 26, 2026

Knowledgeable, quick, and kind, we'll take it! Thank you for the great review.

June 26, 2026

Your support was not able to solve the issue, even after a week and despite clear instructions.

I coded the solution myself in half an hour and got everything working.

The app itself is worth 3 stars, but the poor support lowers my review to 1 star.

ZigiZagi
Finland
10 days using the app
May 20, 2026

Had an issue getting setup, but they helped me right away and it works great!

J. Isabel Designs
United States
About 3 years using the app
ShopPad Inc. replied May 26, 2026

Happy we could get you sorted quickly! Glad it's all working well now. Thanks for the 5 stars!

May 3, 2026

I have used this app for years and it has been wonderful! Simple to use and gets the results I need for my products.

Emily Brown Designs
United States
About 4 years using the app
ShopPad Inc. replied May 7, 2026

Years of use and still going strong, we love hearing that! Thank you for the review!

May 8, 2026

Pricing on option values are not reflecting price changes. You have to go in and do it manually.

Digilube Systems
United States
Over 2 years using the app