Infinite Product Options

Infinite Product Options

Reviews (2,414)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
July 22, 2026

The app installs easily and is easy to navigate through. I had some changes I wanted made and used their AI assistant and it worked amazingly well. Truly one of the best type of those experiences I have had. What I wanted was fixed, but a day later a person reached out, said they reviewed my conversation with the bot, and continued to make some suggestions and improvements. Highly recommend!

engraveit.com
United States
9 months using the app
ShopPad Inc. replied July 24, 2026

We love hearing that the AI assistant delivered and that the team followed up with even more improvements. Thanks for the recommendation!

July 8, 2026

I had to contact support because I am not the best at computer stuff and they fully implemented everything I needed in under 5 minutes. Great customer service! I already received one purchase with the new set up and the customer decided on the upsell option so overall a great product!

GoodRings
United States
44 minutes using the app
ShopPad Inc. replied July 9, 2026

Under 5 minutes and already seeing upsells, love that! So glad the team could help get everything set up. Thanks for the rating!

June 29, 2026

This app has made it so I can track my inventory and more variants for my wood designs and tumblers. It is pretty easy to use. I had a bit of an issue when I changed themes but they fixed the next business day. Highly recommend.

Cactus Air Designs
United States
5 months using the app
ShopPad Inc. replied June 30, 2026

We're so glad Infinite Options is working well for you and happy we got the theme hiccup sorted out fast!

June 26, 2026

Your support was not able to solve the issue, even after a week and despite clear instructions.

I coded the solution myself in half an hour and got everything working.

The app itself is worth 3 stars, but the poor support lowers my review to 1 star.

ZigiZagi
Finland
10 days using the app
ShopPad Inc. replied June 29, 2026

We're sorry to hear the support experience missed the mark here. We'd love another shot at making it right if you ever run into anything down the road.

June 23, 2026

This app is excellent and very helpful for adding product options to my Shopify store. It is easy to use and works really well for custom products. The support team is also amazing — they are responsive, professional, and very helpful whenever I need assistance. Highly recommended!

THE CERTIFICATE HUB
Saudi Arabia
15 days using the app
ShopPad Inc. replied June 24, 2026

We're so glad Infinite Options is working well for your custom products! Our support team loves hearing this!

May 20, 2026

This is the only app I've tried that works for my situation, and customer service has been fast and friendly. When I accidentally deleted the app customer service was very quick to restore all my settings so that I didn't have to re-do hours of work.

Felix & Oscar's
United States
3 months using the app
ShopPad Inc. replied May 26, 2026

So glad we could save the day on that one! Fast, friendly support is what we aim for. Thanks so much for the kind words and the 5 stars!

May 8, 2026

Pricing on option values are not reflecting price changes. You have to go in and do it manually.

Digilube Systems
United States
Over 2 years using the app
ShopPad Inc. replied July 6, 2026

Sorry to hear that's been causing extra work! Reach out to our support team and we'll get it sorted for you.

April 21, 2026

This app is great for allowing an infinite number of combinations on products. The only complaint I have is how that data is translated on the back end in packing slips or receipts. It is not always easy for people to understand, and can be frustrating to make sure you get the right thing depending on how the options are laid out on the packing slip. Support is great and responsive, and the interface is easy to set up. If you do get suck and support is offline, the help documents and videos have been able to fill the gap when needed for me. I haven't come across something I couldn't do with a little support and the help documents.

Erin.Lane Bags
United States
9 months using the app
ShopPad Inc. replied April 28, 2026

Thanks for the honest feedback! Glad support and the help docs have been able to fill the gap. The packing slip formatting is something we'd love to improve, so we appreciate you flagging it!

July 17, 2026

Was confusing as I was not seeing how it would look in the product page first so I did not know if I was liking the set up or if I wanted to change anything.

Sovana's Home Spaces
United States
About 2 months using the app
ShopPad Inc. replied July 21, 2026

Thanks for the feedback. Reach out to our support team and we'll walk you through it!

July 10, 2026

I'm liking the new setup for the options set! It looks more user-friendly. Thank you! I love being able to offer more variants/options as well as add custom fields for products. Appreciate it!

Shine Sticker Studio
United States
About 6 years using the app
ShopPad Inc. replied July 13, 2026

We're so glad the new setup is hitting the mark! Love hearing that the extra variants and custom fields are making a difference. Thanks for the review!