Infinite Product Options

Infinite Product Options

Reviews (2,373)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing product pages with customizations and upsells, boosting average order value. It's ideal for precise measurements and multiple delivery options, aiding inventory tracking. The app allows complex product options like color customizations and conditional logic, with easy setup. Reliable integration with Shopify across themes is noted. Customer service is praised for responsiveness and efficient issue resolution, assisting with customization and setup challenges.

March 25, 2026

I absolutely love the app, Infinite Product Options! I have been using this app for over 7 years. My Shopify Store would not be as awesome if I did not have this app product! I must mention that their Customer Service is SO GREAT! Thank you so much for what you do for my business.

Kevin and Nancy Hall with dogsRtreed

dogsRtreed
United States
Over 4 years using the app
ShopPad Inc. replied April 7, 2026

7 years, that means the world to us! So glad Infinite Options has been a part of your store's success. Kevin and Nancy, thank you for the kind words and continued support!

Edited February 22, 2026

This app constantly doesn’t work for our customers. For a website like mine that relies on things like this to personalise I’m having messages from customers every single day saying there’s no where to leave a name or pick from the colours etc because the app doesn’t load/ work. Being told by support it’s too many browsers open or to keep refreshing the page etc that’s not the issue, and its highly unprofessional when i have to tell customers to keep refreshing. I try on my end and the same thing happens. Im losing customers and sales because of them not understanding how to leave names.

Penny and Co Collections
Australia
Over 3 years using the app
ShopPad Inc. replied April 7, 2026

We're sorry to hear this has been an ongoing issue. We really want to get this resolved for you. If you could approve our collaborator request, our team can jump in and get this sorted quickly!

January 19, 2026

Solid for adding a TON of options for my products. Easy to figure out and use. It sometimes, ~1 out of 50 orders, does not load on the site, and then I have to contact the customer to see what they wanted. Oder still goes through, but no options are given. Customers say they never saw the options but bought anyways. I still recommend it.

GChiefLeather
United States
Almost 2 years using the app
ShopPad Inc. replied April 7, 2026

Thanks for the honest feedback and recommendation! That loading issue is definitely something we'd like to look into. Please reach out to our support team so we can get that sorted for you if you're still having issues.

February 14, 2026

It lacks the customization I need to make updating inventory easier. I also need a way to show the compare at price without having to manually change the price in the app each time.

Transport Skateshop
United States
3 months using the app
April 12, 2026

I've been using this app for years. It does all I require and so much more. It's very easy to use.

CapabiliTees
Australia
Almost 6 years using the app
ShopPad Inc. replied April 13, 2026

Years of use and still going strong, we love hearing that! Really glad it continues to tick all the boxes for you.

March 1, 2026

Infinite options helps out so much for us. We do custom prints but track our SKUs using the base shirt not what we press on them so this helps us track our inventory so much better.

Unissued Strength
United States
25 days using the app
March 24, 2026

Love the versatility of this app! Been using it for over 4 years.

Capptivating Play
United States
About 5 years using the app
March 8, 2026

日本語対応になると良い

富山 奥田屋【創業文久元年鮮魚・仕出し料理店】
Japan
Over 5 years using the app
March 11, 2026

Emily F was fantastic- I asked her to move the app in my store and to format the styling and she done it immediately with no issues!
Thank you so much!!!

Independent Paint Supplies
United Kingdom
About 2 years using the app
February 20, 2026

I needed to allow customers to be able to select 1 of 10 options for 10 different spots. This tools works great and when I needed some help getting the order information added to confirmation emails they were able to update my email templates for me. Super fast, super kind, super helpful!

Great product, great support!

Lake Geneva Country Meats
United States
6 days using the app