Infinite Options , 3,911 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.

May 10, 2023

I used the app to try buy 3 item for x price but when you connect dropdown options to product ,at the checkout it charges your 3 item from dropdown list + actual 3 product's price.It means choose 3 item for£50 then at the checkout £50 plus your 3 items shows individually to customer total £100.Spoke to customer service they couldnt fix issue.They said dont connect products to dropdown text so if products not connect to text how I will track my stock?Whats the point of this app if you cant connect actual products to your option text?

jubileescents
United Kingdom
26 days using the app
October 4, 2023

Great customer service!

SparkScapes
United States
5 months using the app
June 12, 2023

Infinite options utterly destroyed the UK Games Expo for us. The UK, US and Australian currencies worked fine. Anything selected using Infinite Options in Euro currency instantly became worth thousands of Euros for a ten dollar item. Spent hours going through the issue with Shopify support, only to be told by Shopify that it is a bug in Infinite Options. Contacted Infinite Options support days ago, but no reply.

Tabletop Tech
Australia
About 1 month using the app
May 29, 2023

I requested the information/install on the Dawn Theme in my comment section during I paid for help from Infinite Options. I've waited for communication from you all through email or something about this. I just need help with creating my options for products, I already went through the tutorial. That is why I paid for extra help!

Ellajean Design
United States
3 days using the app
June 15, 2023

The app is GREAT! Also, when I needed help making a more, customized option, they helped be sort it out within 24 hours!!! Very much appreciated!!

Prairie Mountain Outdoors
Canada
1 day using the app
June 25, 2023

It great for adding options but collecting that data in a report requires an additional app making this app dumb.

USA BALLHOCKEY
United States
17 days using the app
June 9, 2023

Many options !! you can customize everything !
very knowledgeable customer service, took care of any question or request instantly

Flor De Lux
United States
3 days using the app
May 23, 2023

Needed help with CSS and they provided a solution ASAP! Incredible customer service and support. Great for our use case needing extra fields submitted for product orders.

Blogs Hobby Shop
United States
3 days using the app
October 27, 2023

Grrat customer service help resolving issue, the app provixe great flexibility

lnlflorist
Malaysia
1 day using the app
June 30, 2023

I tried a different customizer and had to redo it with this one. Amazing tool and even more amazing staff. It's 12:58am and they still answered their inbox with an actual person! Thank you, Emily!

-Morris

Huskemaw Optics, LLC
United States
About 4 hours using the app