Reviews (556)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.
Refine
-
By rating
I was very hesitant to try CustomCat out from seeing the negative reviews here and on Facebook, but my experience has been great! I just passed 200 orders on my new store. Print quality is great and orders get out the door quickly. The few mistakes that have happened were quickly corrected by them. Sometimes they seem to miss an email, but a quick followup the next day or so usually gets a response. The app is a little clunky, but nothing that can't be managed.
In all, five out of five stars from me! Remember no company is perfect. Mistakes happen and there's always some who will complain. The key difference is how it's handled. Keep up the great work, CC!
I have to call out Joshua Turkin who saved the day. I have been struggling for months and watched many, many tutorials. Some of us learn differently and it's extremely frustrating to adapt to the "New Normal". I was ready to walk away from the entire business until I found Joshua. It takes a special person to understand the different needs of customers. You are lucky to have him. If it wasn't for him, I would have given up on the entire process. Thank you Josh. I can't put in words what your patience and dedication mean to me. You restored my faith in humanity.
Best app for fulfill POD. Verry fast and good support, high quality and low basecost with fast shipping.
CustomCat is by far the best POD company and I have used a bunch. They are always innovating and improving the processes while keeping prices at a minimum so help me keep my prices steady for my customers.
Not only has CustomCat been great during regular business, but when times get tough, Christmas, or in the middle of a World Wide Pandemic, these guys have stepped up to the plate and communicate and make sure that business can continue if not exceed expectations.
Thank you guys!!! Keep Rockin'
Great company. Each time that I've had a problem (My fault of course), Customcat has solved it quickly. Product quality is exceptional. I've ordered from other suppliers and for the cost of lessor quality items, Customcat provides a premium product for the same price. Sometimes even less. I highly recommend them.
This is best app for fulfillment POD. High quality and low basecost with fast shipping. Very very quick and good support. This app help my business so much. Will keep using. Thanks
Excellent customer service and great app functionality.
This is the best app I ever used. I order a lot of products from Customcat. They have good products, quality print and customer service perfect. I want to cooperate and develop my business with Customcat
Always available when u need help. Great service and products!!! We have never had a customer complaint.
Great app - I've used all POD companies over the last 5 years and CustomCat has risen to the top option. Happy with processing time, pricing and quality of prints. Use them for all my direct to garment printing. Issues are rare but its impressive how fast they respond to and fix any order problem. I'm Happy