Reviews (554)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this print on demand app for its high-quality products that maintain their appearance after multiple washes. They appreciate the responsive customer service that assists with technical and design issues, fast production and shipping times, and seamless Shopify integration. The app offers a wide range of customizable products and competitive pricing, enhancing profit margins. Additional resources like a Facebook seller group and video tutorials are also valued. Long-term merchants commend its reliability and consistent quality, fostering loyalty.

February 28, 2020

I'm really happy with this app it is really easy to use. Custom Cat also has the best customer service with quick responses which is very helpful.

neighborhood variety shop
United States
6 months using the app
April 18, 2018

Custom Cat is super easy to use, and extremely helpful. They are always there to answer your calls and do what they can to help. Thanks guys!

Action Apparel Brand
United States
6 months using the app
Edited May 1, 2019

The CustomCat app is amazing. The variety of products and easy to navigate dashboard along with their great customer service makes it an easy choice for my print on demand stores!

USculture
United States
6 months using the app
November 19, 2019

This is the best app for POD product fulfillment. Handle and delivery time is short. Recommended app. Seller support has been great! Quickly responsive to any questions I had. The pricing is by better than any of the other apps I have tried.

loveteeshops
United States
6 months using the app
August 4, 2022

Huge range of products, good prices, and easy to use back end. Solid app for anyone looking to add some print on demand products and not worry about up front inventory or fulfillment.

Driven District
United States
6 months using the app
March 14, 2018

I've had a great experience with CustomCat thus far. They answer emails promptly and have great customer service. If you're lucky you'll get Mike B. when you call, and he'll get you started in the right direction. 0 complaints!

Contour Or Die
United States
6 months using the app
October 6, 2017

I've been using custom cat for 2 months now. And my experience has been second to none. The ease of using this app is unparalleled. I haven't found another company with a wider range of products or better quality. And they are easily the most competitive when it comes to their pricing. What really sets them aside from all the rest is there customer service. the very first time I spoke with Mike he made it very clear that we are business partners and their goal was to help my business succeed. And they have done just that. I highly recommend custom cat to anyone looking for Quality economical products and for people that really care about you and success of your business.

1more Last Cast
United States
6 months using the app
November 2, 2020

Good service! Shipping fast especial with mug and ornament! I really like the customer service. They're nice and helpful!

ff100
Vietnam
6 months using the app
May 12, 2022

Not only does CustomCat offer actual plus/big & tall sizes, they have amazing customer service. I (and my customers) are very happy with their DTG printed apparel, and I look forward to expanding my product line and growing my business with them.

Swole Unicorns
United States
6 months using the app
August 29, 2018

There was a recent large order that somehow was incorrectly placed and processed, causing our shipping to be later than promised. One of their team, Brett, went FAR above the call of duty to make this right on their end. Just know that I've never seen someone go the distance, literally, to make a customer happy. Long Live CustomCat!

The Kingdom Source
United States
6 months using the app