Customer Accounts Concierge

Customer Accounts Concierge

Reviews (250)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions and shopping experiences, noting its custom forms, loyalty programs, and wishlists that boost sales and customer retention. They appreciate its robust customization options, easy integration, and features like social login and customer account management. The app is praised for its efficient performance that doesn’t slow down websites. Customer support is also highlighted for its responsiveness and effectiveness in providing solutions.

February 5, 2022

Wow a free app to make your account page look at least 3x better. I am very impressed so far. I look forward to playing with the custom pages. love it. https://idigitalgames.com

iDigital Games
Australia
7 months using the app
Froonze Limited replied February 6, 2022

Thank you so much for your kind words! So pleasant to know our app helped you to make your account page look at least 3x better :)

Edited May 5, 2022

App excelente.
Cumple con nuestra necesidades a la perfección.
el equipo de soporte excepcional. Rápidos y profesionales.

Flashmarket online
Spain
7 months using the app
Froonze Limited replied March 30, 2022

Thank you so much for your review! We try to help every merchant as fast as possible.

September 6, 2023

Very helpful app, adaptable and has everything that I need. It integrates with my subscription platform and other third-party apps that I use. Plus the customer service is extremely helpful, some very intelligent individuals that can trouble-shoot my issues quickly and thoroughly!

DiVino.com.au
Australia
7 months using the app
Froonze Limited replied September 7, 2023

Thanks so much for your review and appreciation of our team!

August 1, 2023

Great customer service. Always willing to help, and fast! They went above and beyond this time to match our branding colors while helping me add a feature.

The Sassy Olive
United States
7 months using the app
Froonze Limited replied August 4, 2023

Thanks so much for your review!

July 26, 2022

I love the way this app has designed the customer accounts page. The navigation is user-friendly and they have incorporated a track shipment button that is easy for customers to access. In addition, they have multiple integrations with other apps, wishlist options and social media login plugins. I inquired about moving a box on the account homepage, and Max was very accommodating and quick to reply. Great customer service, highly recommend!

Everlasting Two22
United States
7 months using the app
Froonze Limited replied July 27, 2022

Thanks so much for your review! The "track shipment" button is a new addition to our widget and we are happy we already got positive feedback from you!

September 30, 2022

Great app and support for this app. They answer pretty much instantly and are super friendly. Also, the app is very easy to use and configure, and most important thing, it's translatable natively. Recommended

Bottle of Italy
Italy
7 months using the app
Froonze Limited replied September 30, 2022

Thank you so much for your review! Glad you liked our translation functionality. Our widget is translatable to any language supported by Shopify.

June 7, 2022

First of all, the Support team is doing wonders and quick resolutions for all the queries and requests.
Simple to Setup, now our customer account page is with all the features a customer wants. Thanks guys.

Renee
India
7 months using the app
Froonze Limited replied June 8, 2022

Thank you so much for your review! Glad we could help you out with the customizations.

March 3, 2022

Fast, reliable e incredible support. On the path for the success, congratulations, is now our official account app

Visto.bio
Brazil
7 months using the app
Froonze Limited replied March 3, 2022

Thank you so much for your review and kind words!

Edited February 23, 2023

After I installed the app I immediately noticed the very good design and layout of the customers account page. Lots of functionality. Compatible with Multi languages like our store: everything translated in 20 languages (but this was a fair amount of work because you need to fill in the translations yourself in the relevant fields. Having said that: it all works flawlessly! Initially there was an issue with Social logins because we have multiple domains linked to our shopify account but this was sorted in less then a week. The only minus point is that for every functionality to become active, you need to pay extra, so therefore this app might end up not very cheap, but the charges are made very clear upfront and are not hidden: you can choose what you want to use and what not, therefore you control yourself your budget.

Barista och Espresso
Sweden
6 months using the app
Froonze Limited replied February 25, 2023

Thank you so much for your detailed review! Regarding our plugin system, our intention was to make the system flexible for the merchants. For example merchants can activate and pay for our social login plugin, but if not satisfied, they can also use another app.
We will also take you translations comment into consideration and will make default translations for the most popular languages so that merchants won't have to spend too much time translating the app.

December 30, 2022

The customer system is amazing. Just be patient to set it up. Gradually, everything becomes consistent with your site.
The support is perfect, very fast and efficient.

I recommend Shopify to everyone.

Rabbitec
Brazil
6 months using the app