Customer Accounts Concierge

Customer Accounts Concierge

Reviews (255)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

June 5, 2023

Super convenient app, and the support is much better than I am used to receiving from Shopify apps. Adding custom links is super useful!

Skirmish Squirell Customs
United States
5 months using the app
Froonze Limited replied June 6, 2023

Thanks so much for your review!

June 26, 2023

Definitely keeping after my free trial. I was having an issue sizing my add-to-wishlist button so I emailed support and Javi was an epic help. I got a response within hours and he had already gone in and added the code that did exactly what I wanted!

Scary Apothecary
United States
5 months using the app
Froonze Limited replied June 27, 2023

Thank you so much for your review! We are always here to help you

November 16, 2023

The app can win medals for all the best achievements:
1) Best customer portal UX and design
2) Absolutely BEST ever support - the guys are so responsive, friendly and they are open to help with any requests, customisation if needed. They respond very quickly. Thank you so much!!!
3) Huge amount of integrations and new ways to improve your customer experience, high flexibility.
4) It's easy to set up and a pleasure to use!
Now we are eager to change our second store's app to Customer Account Concierge, the specific was that we need to support subscription and guys provided a choice of compatible subscription apps! Amazing!
Honestly, the best app I've found in this niche!

Java Coffee B2B
Poland
4 months using the app
Froonze Limited replied November 17, 2023

WOW! Thank you so much for such an amazing review! We are so happy to see such a satisfied customer!

September 6, 2022

Great app, support are kind and helpful. Lots of features that make the customer experience much better and more efficient.

Little Paddocks Flowers
United Kingdom
4 months using the app
Froonze Limited replied September 6, 2022

Thank you so much for your kind review :)

September 17, 2023

Very reasonably priced and does everything I want.

Fundamental Frequency LLC
United States
4 months using the app
Froonze Limited replied September 18, 2023

Thanks so much for your review!

October 26, 2022

I needed assistance with an integration. I reached out to support and they responded within 20 minutes.

SoftwareCW
United States
4 months using the app
Froonze Limited replied October 26, 2022

Thanks so much for your review! We try to answer all the support queries as soon as possible.

March 9, 2023

Really great interface that immediately matches the styling of your theme. With a little but of custom CSS we were able to make it into the layout we wanted. The support team are very helpful and quick to help out with your needs. We needed to change our thumbnails for our wish list as they were getting cropped and this was resolved in hours. Overall a really great app and an even better customer experience.

We Are Feel Good Inc.
Australia
4 months using the app
Froonze Limited replied March 9, 2023

Thanks so much for your review! We are glad we could help you make the customer account page look like you want

March 20, 2023

Great app.

LinkLogic
Canada
4 months using the app
Froonze Limited replied March 20, 2023

Thank you for your review

January 26, 2022

App is simple to use and support is super helpful, 5 Stars!
We had been thinking about our lackluster customer accounts page for some time and now we have a solution.
Our customers can now edit their information, passwords and keep track of their orders and tracking info. Thanks to Concierge by Froonze our customer accounts page now looks professional & useful.

Kiwi Best Buy
New Zealand
3 months using the app
Froonze Limited replied January 26, 2022

Thank you so much!

January 29, 2023

I love this app. It works really well. And the support team is always available to help you, Highly recommended!

ArquiFlash
Spain
3 months using the app
Froonze Limited replied January 29, 2023

Thanks so much for your review! Let us know if you need anything else