Customer Accounts Concierge

Customer Accounts Concierge

Reviews (255)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

January 27, 2023

Just perfect. Gone above and beyond to build our account page exactly as we need, and all within a day or two. Would highly recommend above all other apps we tried.

Score Draw
United Kingdom
About 2 months using the app
Froonze Limited replied January 27, 2023

Thanks so much for your review! Let us know know if you need anything else

Edited August 1, 2022

So far, not a single problem or bug with this app.
I emailed the customer service because of translation troubles, they were quick to respond, but we resolved the issue before they could answer. It was a simple mistake from our side.
Due to its overall clean design, ease of use, integrations and price, we have to give it a solid 5 Stars.
We recommende this App. Edit:
Our shop uses 4 languages, soon 5, and the App has no problem handling the translations.
We noticed that when logging in, the Dashboard took a bit to load and showed the standard client dashboard for (a fraction of) a second. Our template caused the 'issue'. Max resolved it in less than 10 minutes. 5* Service!

Mr Animo
Luxembourg
About 2 months using the app
Froonze Limited replied August 1, 2022

Thank you so much for your review! Glad you could utilize our translations. We allow merchants to translate and customize our widgets to any number of languages supported by Shopify.

August 23, 2022

This app is amazing. It provides different account functions for you to install and customize. The customers service is nice and responsive, helping me have a better customer page.

FurryPal
Hong Kong SAR
About 2 months using the app
Froonze Limited replied August 23, 2022

Thank you so much for your review! Glad we could help you customize the widgets to your liking.

May 6, 2023

We really like the the APP so far. The customer account is truly nice, it has an extra touch. Customer service is great as well. We reached out for support and the matter was handled promptly.

Sweetly Rose
United States
About 2 months using the app
Froonze Limited replied May 7, 2023

Thanks so much for your review!

February 16, 2022

Amazing app! Their minimalist design fits very nicely into my store’s design. Installation is very easy. I also asked for a few small design customizations and the support team made them very fast! All the paid plugins are also great, although I activated only 2 of them. If your store has accounts activated, it doesn’t make sense NOT to install this app.

runejewelry
United Kingdom
About 2 months using the app
Froonze Limited replied February 16, 2022

Thank you so much for your review! We are so happy you like our widget design!

Edited December 30, 2022

Edit: Resolved an issue with displaying an error page when refreshing the page caused by a theme conflict within hours. Coming back to say that the app is amazing, their people are very dedicated, congratulations, it surprised me!

Fanavance Shop
Brazil
About 2 months using the app
December 21, 2022

Amazing App, Supports a lot of plugins and really helps improve your store! Definetly recommend it to others

Xonarous Emporium
Netherlands
About 2 months using the app
Froonze Limited replied December 21, 2022

Thank you so much for your review! We designed our plugin system to be very flexible so that merchants can get the most value for their money.

February 10, 2022

This app is the best ever! deserve 10 stars. Easy to install, great support team and no matter what you want The team will be ready to help you fully. Thaaaank you max <3

Bigeye Lady
Thailand
About 2 months using the app
Froonze Limited replied February 10, 2022

Thank you so much for your review and the suggestions to improve our app!

June 13, 2022

The app did what I wanted and it is working perfectly. Max was really helpful and solved every issue I've requested.

FSMegamall.com
Malaysia
About 2 months using the app
Froonze Limited replied June 13, 2022

Thank you so much for your review! We are happy we could make it work for you.

Edited August 28, 2023

Support team is there ready to help you with handy tips and pointing out which integrations can lend you a hand.
Very nice support, patient and knowledgeable team.
Would recommend.

Make It Straight
United Kingdom
About 2 months using the app
Froonze Limited replied August 29, 2023

Thank you for your review!