Customer Accounts Concierge

Customer Accounts Concierge

Reviews (255)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

January 9, 2024

Great, this software helped me solve my problem. And they solve problems quickly and efficiently. thank you so much

mywallify
Hong Kong SAR
10 days using the app
Froonze Limited replied January 10, 2024

Thanks so much for your review!

December 28, 2023

nice app, very impressive looks for your account page , very fast loading and on top of it great support from max !

Osomm
Singapore
1 day using the app
Froonze Limited replied December 29, 2023

Thank you so much for your review and Happy New Year! :)

April 18, 2024

Best support

ALTERhubs
Greece
About 1 month using the app
Froonze Limited replied April 19, 2024

Thanks for your review!

January 2, 2024

Great customer support.

Feminine UAE - Sensual Lingerie
United Arab Emirates
11 months using the app
Froonze Limited replied January 3, 2024

Thanks so much!

April 25, 2024

Fast support!

Naot USA Testing
United States
17 days using the app
Froonze Limited replied April 26, 2024

Thanks for your review!

June 4, 2024

Ottimo servizio di assistenza veloce e concreto consigliato!

GIOYAL
Italy
3 months using the app
Froonze Limited replied June 5, 2024

Grazie mille per la tua recensione!

January 25, 2024

C'est clairement la meilleure app surtout pour le programme fidélité ! L'équipe de support est super réactive, franchement merci.

Spliff ®
France
1 day using the app
Froonze Limited replied January 26, 2024

Merci beaucoup pour votre avis! Nous sommes très heureux de savoir que vous avez aimé notre programme de fidélité!

January 1, 2024

Appears cheaper than other apps but the costs are merely stacked inside as 'options' . This is fine but please make it more obvious to a first-time user.

Quarantunes
Canada
18 minutes using the app
Froonze Limited replied January 2, 2024

We are very sorry you felt this way about our pricing.
Hiding prices is not our intention at all. We openly state in the app description that the plugin prices are not included in the main charge and provide a link to the full pricing page.

We made our plugin system the way it is to make it more flexible to the merchants. Merchants can activate the plugins they need and pay only for them. Most merchants using our plugins actually can save a lot of money compared to using similar standalone apps.

This is true especially for the Loyalty plugin. Compare our simple pricing for the Loyalty plugin with the standalone apps and you can see that you can save a lot of money using our plugin. Our Loyalty plugin is mostly based on the monthly orders count and the maximum price is 60USD, while most other apps force you to upgrade for every small feature and the maximum price is in hundreds.

I hope you can reconsider and install our app again. We are 100% sure our app will bring value to your store in the long run just like it did for thousands of stores already.

November 22, 2023

für mich das wichtigste, Schneller Support !

all4Festival
Germany
3 days using the app
Froonze Limited replied November 23, 2023

Vielen Dank für Ihre Bewertung!

January 17, 2022

Awesome app, great customer support. I hope it remains free. Also, awaiting the new updates! I recommend.

Sexikinis Swim
United States
Almost 3 years using the app
Froonze Limited replied January 26, 2022

Thank you so much!