Froonze VIP Loyalty & Wishlist

Froonze VIP Loyalty & Wishlist

Reviews (206)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the customer account experience, noting its loyalty program and wishlist features boost engagement and sales. It centralizes loyalty points, rewards, and product saving, offering extensive customization options like social logins and app integration. The app maintains store speed and theme integrity, with responsive support praised for handling custom requests effectively.

September 6, 2023

Excellent customer support. I am very happy with the app. Thank you!!!

Portuguese Tiles
United Kingdom
5 months using the app
Froonze Limited replied September 7, 2023

Thanks so much for your review!

Edited November 28, 2023

I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app.

We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.

GRACE KARIN
Hong Kong SAR
5 months using the app
Froonze Limited replied November 17, 2023

Thank you so much for your review! We are so happy to know that you liked our customer support experience

June 5, 2023

Super convenient app, and the support is much better than I am used to receiving from Shopify apps. Adding custom links is super useful!

Skirmish Squirell Customs
United States
5 months using the app
Froonze Limited replied June 6, 2023

Thanks so much for your review!

November 16, 2023

The app can win medals for all the best achievements:
1) Best customer portal UX and design
2) Absolutely BEST ever support - the guys are so responsive, friendly and they are open to help with any requests, customisation if needed. They respond very quickly. Thank you so much!!!
3) Huge amount of integrations and new ways to improve your customer experience, high flexibility.
4) It's easy to set up and a pleasure to use!
Now we are eager to change our second store's app to Customer Account Concierge, the specific was that we need to support subscription and guys provided a choice of compatible subscription apps! Amazing!
Honestly, the best app I've found in this niche!

Java Coffee B2B
Poland
4 months using the app
Froonze Limited replied November 17, 2023

WOW! Thank you so much for such an amazing review! We are so happy to see such a satisfied customer!

November 4, 2024

Great app. Highly recommended for customized customer accounts. Support is also very fast and helpful. Anyone curious about this app, go for it.

Moebelbox24.de
Germany
Froonze Limited replied November 5, 2024

Thanks so much for your review!

September 6, 2022

Great app, support are kind and helpful. Lots of features that make the customer experience much better and more efficient.

Little Paddocks Flowers
United Kingdom
4 months using the app
Froonze Limited replied September 6, 2022

Thank you so much for your kind review :)

April 23, 2024

Great app and amazing customer service. I recommend!

Fraktal
Slovenia
3 months using the app
Froonze Limited replied April 24, 2024

Thanks for your review!

January 29, 2023

I love this app. It works really well. And the support team is always available to help you, Highly recommended!

ArquiFlash
Spain
3 months using the app
Froonze Limited replied January 29, 2023

Thanks so much for your review! Let us know if you need anything else

January 19, 2023

Super easy to implement and has some great integrations. We ended up using a Shopify page that had a form on it and it wasn't loading, they fixed it really fast for us. Great customer service and a great app. If you're looking to take your customer profiles to the next level this is it!

Freemans Car Stereo
United States
3 months using the app
Froonze Limited replied January 19, 2023

Thanks so much for your review! Let us know if you need anything else

October 11, 2024

Great Support

CENE
India
2 days using the app
Froonze Limited replied October 12, 2024

Thanks for your review!