Customer Accounts Concierge

Customer Accounts Concierge

Reviews (253)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions and shopping experiences, noting its custom forms, loyalty programs, and wishlists that boost sales and customer retention. They appreciate its robust customization options, easy integration, and features like social login and customer account management. The app is praised for its efficient performance that doesn’t slow down websites. Customer support is also highlighted for its responsiveness and effectiveness in providing solutions.

January 1, 2024

Appears cheaper than other apps but the costs are merely stacked inside as 'options' . This is fine but please make it more obvious to a first-time user.

Quarantunes
Canada
18 minutes using the app
Froonze Limited replied January 2, 2024

We are very sorry you felt this way about our pricing.
Hiding prices is not our intention at all. We openly state in the app description that the plugin prices are not included in the main charge and provide a link to the full pricing page.

We made our plugin system the way it is to make it more flexible to the merchants. Merchants can activate the plugins they need and pay only for them. Most merchants using our plugins actually can save a lot of money compared to using similar standalone apps.

This is true especially for the Loyalty plugin. Compare our simple pricing for the Loyalty plugin with the standalone apps and you can see that you can save a lot of money using our plugin. Our Loyalty plugin is mostly based on the monthly orders count and the maximum price is 60USD, while most other apps force you to upgrade for every small feature and the maximum price is in hundreds.

I hope you can reconsider and install our app again. We are 100% sure our app will bring value to your store in the long run just like it did for thousands of stores already.

November 22, 2023

für mich das wichtigste, Schneller Support !

all4Festival
Germany
3 days using the app
Froonze Limited replied November 23, 2023

Vielen Dank für Ihre Bewertung!

June 7, 2022

Only recently started using this app, but already I'm really liking it. The support has been excellent - Max and Octavian have been really helpful and tweaked a couple of elements that really helped incorporate this app into our overall store experience. As for the app itself, I love that you have the choice to activate the features that you want and leave the others disabled so you only pay for what you need - really well thought out. The layout is clean and simple and blends in nicely with our overall look & feel, the functionality is just what we are looking for - includes the key elements you want in an account interface without overloading you with lots of bloat, has good integrations with other apps. All in all, an excellent app, with great support and a very reasonable price. Highly recommended.

Simply Spanish Wine
Spain
Over 2 years using the app
Froonze Limited replied June 8, 2022

Thank you so much for your thorough review!
We made our plugin system to be very flexible so that merchants can only pay for what they use

June 1, 2022

It is a wonderfully functional and nimble app. The author is keen to develop it and is very helpful. The price is reasonable and perfect. It's a great app and I wish more people would use it.

Download GoGo!
Japan
Over 2 years using the app
Froonze Limited replied June 1, 2022

Thank you so much for your review and for the improvement suggestion!

January 15, 2023

Javi and Max are the most helpful support people. I thought that I had a unique use case for Customer Accounts Concierge and didn't think I could use them. After downloading the app and testing things out, this app would be perfect if I could tweak a few things. I messaged support and not only did they respond quickly, they even found a solution to make my project more efficient/save me a lot of time. They taught me a lot about Meta fields and their use case. That completely blew me away on how customizable Customer Accounts Concierge can be. Javi and Max taught me a few lines of code/script and actually cared to. One of the best apps on the app store and I thank you all for being amazing.

Polymathing iO
United States
About 2 years using the app
Froonze Limited replied January 15, 2023

Thank you so much for your review! Happy we could find a custom solution for your use case.

March 31, 2022

Amazing and simple app, but it does the work. Very difficult to find an account page that's this clean. Love the support that we've got from the team, that was willing to double-check to ensure our installation was great, removed the existing coding from the previous app we used, without us even requesting it. Keep up the work!

Jolicare
Malaysia
About 2 years using the app
Froonze Limited replied March 31, 2022

Thank you so much for your review and the compliment about our design :)

February 28, 2022

A big improvement over the standard bare-bones Shopify account page. Simple, clean design. Great value for minimal cost. Max is very responsive and open to feedback regarding improvements, with more useful features on the way. Recommended.

Texas Rescue Coffee Co.
United States
Almost 2 years using the app
Froonze Limited replied March 1, 2022

Thank you for your review! Really appreciate your feedback, it helped us improve the app

January 28, 2022

Great little app. Makes the customer account page look so much better and professional. I like how it's free and you only pay for the add-on's that you need. Their support was great too - I had a small issue where it wasn't installing properly on my store but they sorted the issue out in no time. I definitely recommend this app to anyone, even if you don't purchase the add-ons.

Sea Ninja
New Zealand
Almost 2 years using the app
Froonze Limited replied February 3, 2022

Thank you so much for your review! We are so happy you liked the look and add-on system of our app!

January 11, 2023

I've been using this app for a few months now and so far it's been great. support is very helpful and knowledgeable as well. Thank you :)

Apparelee
United States
Over 1 year using the app
Froonze Limited replied January 11, 2023

Thank you so much for your review!

March 14, 2022

I used this app to improve customer's account on my store and i'm loving it. really simple installation, really fast support and working really well. love it!!!!

PEITA
Brazil
Over 1 year using the app
Froonze Limited replied March 14, 2022

Thank you so much for your review!