Customer Accounts Concierge

Customer Accounts Concierge

Reviews (255)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

Edited July 15, 2024

C'est la meilleure application pour la personnalisation des comptes. L'installation est très simple et le service client très compétent. Le nouveau plugin "Loyalty Program" est excellent et très simple d'utilisation. Nous recommandons totalement cette application. Nous sommes également très satisfaits des échanges avec le support, ils sont réactifs et toujours à l'écoute.

BYSIX
Belgium
Over 1 year using the app
Froonze Limited replied March 21, 2023

Merci beaucoup pour votre avis

April 25, 2022

Great app to customise customer account page with wishlist feature. Had some questions about the installation and they were very helpful support and received prompt responses.

Zanteia
Hong Kong SAR
Over 1 year using the app
Froonze Limited replied April 25, 2022

Thanks so much for your review! We are happy you liked our new Wishlist plugin!

December 26, 2021

Great app i hope they keep it free, and I wish they had these features already: Wishlist
Add custom pages of your choice to the menu
Social logins
Recently viewed products
Smile rewards tab

Harford Road Liquors
United States
Over 1 year using the app
Froonze Limited replied January 26, 2022

Thank you so much!

November 19, 2022

This app is just what we needed, easy to install and use. A perfect portal for our customers to manage their shop experience, see existing orders and create a wishlist. I would give 5 for this alone. But I give 5 PLUS for the level of service and speedy response these guys give. We wanted them to adapt the app with some changes... no problem...immediate... Brilliant!!!

Express Pergolas
United Kingdom
Over 1 year using the app
Froonze Limited replied November 19, 2022

Thank you so much for your review! We are happy we could find a simple custom solution that suits your needs.

March 31, 2023

The app is easy to use and the customer support team is extremely fast to respond to my query and solve my issue within two eamils.
Would recommend them!

PawPrint Central
United Kingdom
Over 1 year using the app
Froonze Limited replied March 31, 2023

Thanks so much for your review!

December 22, 2022

Great app and Customer service was patient and resolved my issue quickly (almost immediately)! very helpful !

eagleeye_shop
Taiwan
Over 1 year using the app
Froonze Limited replied December 22, 2022

Thank you so much for your review! Let us know if you need anything else

March 7, 2023

Thanks for Max and support team. They helped us with a fix on our storefront very responsive and helpful!

JoyBadminton
United States
Over 1 year using the app
Froonze Limited replied March 7, 2023

Thanks so much for your review!

June 2, 2022

Great app that extends the functionality of the user account page. Great support from the developers helped me make some customizations to the page. A+++++

ACURE
United States
Over 1 year using the app
Froonze Limited replied June 2, 2022

Thank you so much for your review!

October 25, 2022

Very useful app and their support team is incredibly helpful. Definitely recommend! The responded very fast and solved my situation with ease.

Good Stems
United States
Over 1 year using the app
Froonze Limited replied October 25, 2022

Thanks so much for your review! Let us know if you need anything else

September 19, 2022

App works well, price is really fair, customer service is fast and helps really well. There is nothing I can really complain about in this app. Maybe it would be good if there were some more options for visual changes but that's about it.

Gym Natural
Netherlands
Over 1 year using the app
Froonze Limited replied September 19, 2022

Thank you so much for your review! We tried to add the most relevant styling options within the app, but if course it cannot satisfy the needs of all the merchants. That's why we also can make styling customizations for our customers. Feel free to share with us what you want to achieve and we'll try to find a solution for you.