Customer Accounts Concierge

Customer Accounts Concierge

Reviews (253)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions and shopping experiences, noting its custom forms, loyalty programs, and wishlists that boost sales and customer retention. They appreciate its robust customization options, easy integration, and features like social login and customer account management. The app is praised for its efficient performance that doesn’t slow down websites. Customer support is also highlighted for its responsiveness and effectiveness in providing solutions.

September 19, 2022

App works well, price is really fair, customer service is fast and helps really well. There is nothing I can really complain about in this app. Maybe it would be good if there were some more options for visual changes but that's about it.

Gym Natural
Netherlands
Over 1 year using the app
Froonze Limited replied September 19, 2022

Thank you so much for your review! We tried to add the most relevant styling options within the app, but if course it cannot satisfy the needs of all the merchants. That's why we also can make styling customizations for our customers. Feel free to share with us what you want to achieve and we'll try to find a solution for you.

May 28, 2022

Super cool app, everything is customizable. The support team is professional and quick to respond. Thank you for your cooperation

كوشي باي
Saudi Arabia
Over 1 year using the app
Froonze Limited replied May 29, 2022

Thank you so much for your review!

October 11, 2023

Useful app and helpful support.

Mylla
Sweden
Over 1 year using the app
Froonze Limited replied October 13, 2023

Thanks so much for your review!

August 17, 2022

This app is fantastic! We have been surprised by how well it works. The customer service is fantastic!

Goose Creek Candle
United States
Over 1 year using the app
Froonze Limited replied August 18, 2022

Thank you so much for your review! We hope to keep surprising you with our new functionality :)

February 24, 2023

I use this add on since a few weeks and I am very happy with it. The support is very useful and are happy to help. I already tested most of the other Customer Account add ons. But I am definitely staying with this one. It is by far the best and offers customization via the support.

Pawdorra
Germany
Over 1 year using the app
Froonze Limited replied February 25, 2023

Thank you so much for your review! We are so happy to hear you preferred our app among all the customer account apps.

June 4, 2022

This app is great. Simple design! Works great, and the support is awesome.
Th eonly thing I recommend, but i guess it will be added on the future will be the possibility edit the overal design, colors and so on. Either way, the app as a design that it will work great with almost all the shopify store, as it is simple. Last but not least, the best is the price. It is almost free!

CBDream Portugal
Portugal
About 1 year using the app
Froonze Limited replied June 5, 2022

Thank you so much for your review! We have some options for design customization. If something is not possible with existing settings, we will gladly help you make custom adjustments.

February 15, 2022

Looking for an easy way to improve your account page? Get this app. It's easy to configure, and if you do get stuck, the support team will help you out in a hurry. Highly recommended!

Revoderm
Canada
About 1 year using the app
Froonze Limited replied February 15, 2022

Thank you so much! We are always trying to resolve customer issues as soon as possible.

May 24, 2023

great app, great customer service! Always quick to reply and help with anything needed. App creates a great customer experience

Heather Freitas
United States
About 1 year using the app
Froonze Limited replied May 24, 2023

Thanks so much for your review!

July 25, 2023

Thoroughly enjoyed working with Javi on the app. Always responsive, helpful, proactive and communicative - not to mention the pricing is fair and affordable too. One of the rare app developers / support team here who always get what the merchants want. A well-deserved review for him and the team.

Good Dog People™
Singapore
About 1 year using the app
Froonze Limited replied July 31, 2023

Thanks so much for your review! We are so happy to hear you were satisfied with our support

April 26, 2023

Great app with great support! This app provides an excellent enhancement to the customer experience.

Lucas Wholesale
United States
About 1 year using the app
Froonze Limited replied April 27, 2023

Thanks so much for your review!