Customer.guru Net Promoter NPS , 194 reviews
The app works well - the UX for the customer is nice. Easily customisable. The reporting section is a bit hard to find (hidden in integrations) but lots of flexibility as CSV downloads. Think dashboard should show lifetime NPS as well as rolling 14 days. The monthly charge is expensive though for this kind of app
Tank you Customer.Guru! This App is very helpful for my store.
Easy set up and worked immediately.
value for information. Keep it up. I will recommend.
We are very happy to know our NPS.Thank you
Yes I would use this APP again.
No one reviews you for 2 weeks? 99% of your reviews are 10/10? doesn't matter cause it'll go to 3 stars out of 5 if you have no reviews for 2 weeks.
How can you not get any reviews in 2 weeks? well unless you pay $50 a month you only get 5 free emails to send out to customers per month to ask them to write a review. So it's very easy to not get any reviews for 2 weeks.
Good initally but very very overpriced considering I can use many, many other alternatives doing the exact same thing for free
Works just fine. Surveys are sent out instantly and I usually get them all back. I just wish there was a way to post the reviews on Facebook.
but i dont like this statement:
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Very useful and installs very quickly