Customer.guru Net Promoter NPS , 195 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to collect and integrate customer feedback, providing valuable insights for improvement. Its automated email system and customer segmentation feature are efficient, leading to increased reviews and improved customer relationships. The app's tracking of the Net Promoter Score (NPS) is a valuable tool for understanding customer experiences. Many merchants also commend the quick and friendly customer service.
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Excelent app, it lets you be on top of your costumers experience. We use it with the slack integration, which makes it very accesible in terms of data.
The app works well - the UX for the customer is nice. Easily customisable. The reporting section is a bit hard to find (hidden in integrations) but lots of flexibility as CSV downloads. Think dashboard should show lifetime NPS as well as rolling 14 days. The monthly charge is expensive though for this kind of app
Straightforward, good UX. Would recommend to others, I especially liked the simplicity of the analytics. Y
Really useful app for my business. Thanks Customer Guru!
Great Product, just setting it up now. Very user friendly interface, easy to get up and running.
Nice way to receive reviews and allows you to have your testimonials posted right on your website. Don't understand the star score, we have all but 2 10/10 ratings but it says 3/5 stars?
This app is so easy to use. Awesome app!
Love it!
Thank you,
Cheryl
I recommend this app as it is a very simple way to get great feedback from your customers
The app has a great potential!! Understanding customer experience is crucial when running a business...loving this add-on!