Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.
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Excelent app, it lets you be on top of your costumers experience. We use it with the slack integration, which makes it very accesible in terms of data.
The app works well - the UX for the customer is nice. Easily customisable. The reporting section is a bit hard to find (hidden in integrations) but lots of flexibility as CSV downloads. Think dashboard should show lifetime NPS as well as rolling 14 days. The monthly charge is expensive though for this kind of app
Straightforward, good UX. Would recommend to others, I especially liked the simplicity of the analytics. Y
Really useful app for my business. Thanks Customer Guru!
Great Product, just setting it up now. Very user friendly interface, easy to get up and running.
Nice way to receive reviews and allows you to have your testimonials posted right on your website. Don't understand the star score, we have all but 2 10/10 ratings but it says 3/5 stars?
This app is so easy to use. Awesome app!
Love it!
Thank you,
Cheryl
I recommend this app as it is a very simple way to get great feedback from your customers
The app has a great potential!! Understanding customer experience is crucial when running a business...loving this add-on!